Parallel is a web infrastructure company. Our products are used by leading businesses in sales, marketing, insurance, and coding to build best-in-class AI agents with flexible and powerful programmatic access to the web.
We've raised $230 million from Kleiner Perkins, Sequoia, Index Ventures, Spark Capital, Khosla Ventures, First Round, and Terrain to build the web for AIs. We're currently valued at $2 billion and we're forming a world-class team of engineers, designers, marketers, sellers, researchers, and operational experts to achieve our mission.
Job: You will own the day-to-day IT operations at Parallel's headquarters, reporting to the IT Director. That means keeping hardware, software, networks, and access running smoothly for everyone in the building — provisioning and deprovisioning equipment, troubleshooting issues as they come up, managing vendor relationships for IT services and supplies, and maintaining security basics like access controls and device management. You'll be the person people go to when something breaks, and the one who catches problems before they do. As Parallel grows, you'll help build the systems and processes that let IT scale without adding headcount for every new hire.
You: Have run IT operations at a company before, ideally somewhere fast-moving where you were the first or only person on the ground. You know your way around device management, network troubleshooting, and the vendor relationships that keep an office running — and you don't wait for a ticket to fix something you can already see. You're comfortable being hands-on one minute and thinking about scalable process the next. You move fast, you're allergic to letting small problems become big ones, and you don't need someone looking over your shoulder to know what needs doing.
Life at ParallelOur team works fully in-person, between our Palo Alto HQ and San Francisco office. We’re a flat, talent-dense organization dedicated to solving technical and creative problems.
We seek like-minded individuals who share our passion for applying science, creativity, and consistency to big and complex problems with equally big outcomes. These are our values:
Own customer impact: It’s on us to ensure real-world outcomes for our customers.
Obsess over craft: Perfect every detail because quality compounds.
Accelerate change: Ship fast, adapt faster, and move frontier ideas into production.
Create win-wins: Creatively turn trade-offs into upside.
Make high-conviction bets: Try and fail. But succeed an unfair amount.
Competitive salary
Generous equity
Visa sponsorships
401K plans
Daily lunch & office snacks
Dinner at the office
Unlimited vacation
Caltrain pass reimbursement
Skills Required
- Prior experience running IT operations at a company (ideally as first/only on-site IT)
- Device management experience (provisioning, deprovisioning, MDM knowledge)
- Network troubleshooting skills
- Experience provisioning and deprovisioning equipment
- Experience managing vendor relationships for IT services and supplies
- Knowledge of access controls and basic security/device management
- Ability to work hands-on and build scalable IT processes
- Self-directed, able to triage and fix issues without oversight
- Work fully in-person between Palo Alto headquarters and San Francisco office
Parallel Web Systems Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Parallel Web Systems and has not been reviewed or approved by Parallel Web Systems.
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Equity Value & Accessibility — Equity is prominently advertised as “generous” across roles, paired with competitive base pay. A reported ML Engineer package including substantial stock indicates equity is a meaningful component.
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Wellbeing & Lifestyle Benefits — Daily lunch, snacks, and dinner are provided, with Caltrain pass reimbursement supporting commuters. In‑person offices in Palo Alto and San Francisco enable these onsite perks.
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Retirement Support — A 401(k) plan is explicitly listed on multiple job postings. This establishes a baseline layer of retirement support alongside cash and equity.
Parallel Web Systems Insights
What We Do
At Parallel Web Systems, we are bringing a new web to life: it’s built with, by, and for AIs. Our work spans innovations across crawling, indexing, ranking, retrieval, and reasoning systems. Our first product is a set of API for AIs to do more with web data.
