IT Support Specialist

Posted 3 Days Ago
Be an Early Applicant
Kifisia, GRC
In-Office
Junior
Gaming • Software
The Role
Provide desktop and network support: install/configure hardware and software, maintain systems and inventories, respond to service requests, set up user accounts, troubleshoot and replace equipment, log issues, and coordinate hardware purchases.
Summary Generated by Built In

📢 Join Novibet as an IT Support Specialist!

Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for IT Support and thrive in a fast-paced environment, this could be the right opportunity for you.

Who We Are

Founded in 2010, Novibet is a leading GameTech company with a strong international presence. We operate in diverse markets, including Greece, Cyprus, Ireland, Canada, Brazil, Mexico, Chile, Ecuador, Finland, Italy, and New Zealand. With offices in Greece, Malta and Brazil, our mission is to deliver unparalleled sports betting and online gaming experiences to our rapidly expanding customer base.

Why Novibet

At Novibet, we are proud to be certified as a Great Place to Work, consecutively since 2021, reflecting our commitment to developing a positive, inclusive, and supportive work environment. Join us, and you will be part of a team of over 1,000 people worldwide that values collaboration, innovation, and personal growth.

What you will work on

  • Install and configure computer hardware, software, systems, networks, printers, and scanners
  • Monitor and maintain computer systems and networks
  • Respond in a timely manner to service issues and requests
  • Provide technical support across the company (in person, email, chat, or phone)
  • Sett up accounts for new users
  • Repair and replace equipment as necessary
  • Keep updated the asset management system and hardware inventory
  • Ensure all issues are properly logged
  • Research and identify solutions to software and hardware issues
  • Coordinate the purchase and deployment of new computer hardware

What you bring

  • University and/or Postgraduate Degree in a relevant field
  • 1-2 years of relevant working experience in a similar position
  • A technical, logical thought process
  • Problem-solving skills
  • An ability to stick to strict deadlines, to prioritise and delegate
  • A keen eye for detail
  • English language (both verbal and written)
  • Computer literacy

What we offer

We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:

  • 💰Competitive Compensation: Attractive salary and bonus scheme
  • 🧑‍⚕️Health insurance: Group health & medical insurance package
  • 💻Top-Notch Equipment: All the tools you need for your role
  • 🚀Career Growth: Focused career development, performance management, and training opportunities
  • 🏋️Free access to our in-house gym to keep you energized
  • 🚗Alternative Transportation: Shuttle buses & Carpooling options
  • 🌍Inclusive Environment: A welcoming, international, and multicultural team
  • 🎉Engaging Activities: Exciting events, sports, and team-building activities

At Novibet we value diversity and are committed to an inclusive and equitable workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.

Skills Required

  • University or Postgraduate Degree in a relevant field
  • 1-2 years of relevant working experience in a similar position
  • English language proficiency, verbal and written
  • Computer literacy
  • Technical, logical thought process
  • Problem-solving skills
  • Ability to meet strict deadlines, prioritize and delegate
  • Keen eye for detail
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The Company
HQ: San Ġwann
910 Employees
Year Founded: 2010

What We Do

Novibet is an established GameTech company operating in Europe (Greece, Ireland, Cyprus, Finland), the Americas (Brazil, Mexico, Chile, Ecuador, Canada), and New Zealand, with tech hubs in Greece and Malta and 1,000+ employees across countries. Since 2010, we are committed to delivering the best online sports betting and online entertainment experience to our ever-expanding customer base. As an innovative and adaptable operator, we have our own proprietary betting platform that is constantly evolving to meet and exceed existing and upcoming trends while offering unparalleled excitement to sports enthusiasts. Why Join us At Novibet you will find an ever-evolving, dynamic environment, providing unique growth opportunities as our brand is also exponentially expanding. We believe in investing in our people and enabling them to reach their full potential, as they are the driving force behind everything we do. Innovation is imprinted in our DNA. And so is our modern way of thinking, always aiming to push the industry forward. Join our universe today and elevate your career.

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