The Role
Provide senior IT support for network operations and business systems. Responsibilities include monitoring servers and backups, configuring network devices, managing endpoint software and patching, troubleshooting accounts and connectivity, analyzing logs, developing automation scripts, resolving service tickets, maintaining technical documentation, and supporting infrastructure across sites. The role requires Microsoft server expertise, LAN/WAN experience, after-hours maintenance availability, independent work, collaboration, and occasional inter-site travel.
Summary Generated by Built In
Location: Cape Town | Work Type: Office Based | Job ID: J107262
About our client:
Our client manages a large network of highly automated printing plants equipped with the most technologically advanced equipment, ensuring highly efficient and fully automated production processes. Their print capabilities extend from short- and medium- to long-run requirements of all printed material. Our client has on-going implementation of faster, state-of-the-art technology ensures highly efficient, fully automated production processes that deliver quick, high quality printing of almost any format. Our client has the ability to split a print run across multiple sites or multiple presses in one plant.
What you will be doing:
- Provide comprehensive support for network operations and the business unit, including monitoring and maintaining services.
- Monitor server and data backup processes, and configure network devices as directed.
- Oversee device management systems, handling tasks like software distribution, updates, patching, antivirus protection, and imaging.
- Analyse log files to identify and correct errors, and assist with network account creation and troubleshooting.
- Develop and maintain scripts to automate repetitive tasks and data transfers to improve efficiency.
- Ensure service tickets are resolved or escalated promptly and that scheduled technical tasks are completed on time.
- Maintain technical specifications and infrastructure requirements for work processes.
- Support the department’s mission and values, participate in professional development, and travel between sites or perform other duties as assigned.
What our client is looking for:
- MCSE or equivalent qualification.
- 5 - 8 years of experience in LAN/WAN environments and experience in Microsoft Server environments.
- Experience with Microsoft Windows Desktop/Server OS, web technologies like IIS, Remote Desktop Services, and network troubleshooting (specifically HP Aruba LAN and Wi-Fi).
- Experience with virtualization (Hyper-V/VMware), server/storage hardware (HP), and IP telephony (Teams/3CX) is highly valued.
- Familiarity with O365, Azure, SharePoint, and threat detection is considered an advantage.
- Applicants must demonstrate the ability to document technical work, maintain efficient schedules, handle multiple assignments, and work independently.
- The role requires the ability to work after hours for maintenance or projects, a willingness to cross-train, and a strong aptitude for collaborative work with colleagues.
For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers
Requirements
IT Support, MCSE, LAN/WAN, MS Server, Windows, IIS, HP Aruba, Wi-Fi, Hyper-V, VMware, HP Hardware, Teams, 3CX, O365, Azure, SharePoint, Threat Detection, Automation
Skills Required
- MCSE or equivalent qualification
- 5–8 years of experience in LAN/WAN environments
- Experience with Microsoft Server environments
- Experience with Microsoft Windows Desktop and Server operating systems
- Experience with IIS and Remote Desktop Services
- Network troubleshooting experience, specifically HP Aruba LAN and Wi-Fi
- Ability to document technical work, maintain schedules, manage multiple assignments, and work independently
- Availability for after-hours maintenance or project work
- Willingness to cross-train and collaborate with colleagues
- Experience with Hyper-V or VMware
- Experience with HP server and storage hardware
- Experience with IP telephony, including Teams or 3CX
- Familiarity with Microsoft 365, Azure, and SharePoint
- Familiarity with threat detection
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The Company
What We Do
Parvana is an IT recruitment agency specializing in connecting top tech talent with leading companies in South Africa and the UK, focusing on software development, finance, and telecommunications.
