IT Specialist — BuffSci
Buffalo Academy of Science Charter School • Buffalo, NY
Position SummaryThe IT Coordinator provides building-level technology support across BuffSci campuses while contributing to network-wide IT operations. Reporting to the Director of Information Technology, this role keeps devices, networks, telecom, and classroom systems running reliably so staff and students can teach and learn without interruption.
Terms of Employment- Starting Salary: $53,000 (bachelor's degree) Range: $53,000-$60,000
- Contract: 12 months
- Benefits: NYS TRS eligible, 403(b), PFL, short- and long-term disability, life insurance, PTO, Healh/Dental/Vision
- Primary Location: Buffalo, NY
- Install, configure, and troubleshoot computers, printers, Smartboard, phones, and classroom technology.
- Resolve hardware, software, network, telecom, and user-access issues in person, remotely, and through the ticketing system.
- Support network infrastructure (Cisco, Meraki, UniFi, TP-Link) including LAN, WLAN, switches, and access points.
- Run, terminate, test, and label Cat6+ Ethernet as needed.
- Manage user accounts, permissions, and access across Google Workspace, Microsoft 365, ClassLink, Mosyle, Intune, GoGuardian, Adobe, and Access System (2N, UniFi, Odyssey), and Zoom Phone and Meeting System.
- Maintain inventory, perform preventative maintenance, and support cybersecurity tools and KnowBe4 awareness training.
- Provide event and after-hours support during testing windows, school events, and emergencies as needed.
- Willingness to learn and adapt to new systems, tools, and technologies as organizational needs evolve.
- Collaborate with the Director of IT and team to improve technology tools, software, and user experience through best practices.
- Collaborate on network-wide deployments, integrations, and rotating monthly IT team on-site meetings.
- Proven experience as an IT Specialist, Technician, or in a similar support role
- Strong troubleshooting skills across hardware, software, network, and telecom
- Professional communication with staff, students, leadership, and vendors
- Familiarity with K–12 platforms: Google Workspace for Education, SIS, device management, content filtering, ticketing
- Understanding of student data privacy, cybersecurity, and acceptable use policies
- K–12 school district experience strongly preferred.
Google IT Support Professional, CompTIA A+, Amplified Admin (Chrome, L1/L2, Security), CompTIA Network+ or Cisco CCNA, and CompTIA Security+
Performance EvaluationQuarterly and annual reviews by the Director of IT. Performance is measured by ticket responsiveness, quality of support, communication, reliability, KPI progress, and 360° feedback from leadership and staff.
QualificationsMinimum Qualifications
- Proven experience as an IT Specialist, Technician, or in a similar support role
- Strong troubleshooting skills across hardware, software, network, and telecom
- Professional communication with staff, students, leadership, and vendors
- Familiarity with K–12 platforms: Google Workspace for Education, SIS, device management, content filtering, ticketing
- Understanding of student data privacy, cybersecurity, and acceptable use policies
- K–12 school district experience strongly preferred.
Google IT Support Professional, CompTIA A+, Amplified Admin (Chrome, L1/L2, Security), CompTIA Network+ or Cisco CCNA, and CompTIA Security+
Skills Required
- Proven experience as an IT Specialist, Technician, or similar support role
- Strong troubleshooting skills across hardware, software, network, and telecom
- Professional communication with staff, students, leadership, and vendors
- Familiarity with K-12 platforms and workflows (Google Workspace for Education, SIS, device management, content filtering, ticketing)
- Experience managing user accounts, permissions, and device management tools (Google Workspace, Microsoft 365, ClassLink, Mosyle, Intune, GoGuardian)
- Experience supporting network infrastructure and hardware (Cisco, Meraki, UniFi, TP-Link) and Cat6+ cabling
- Understanding of student data privacy, cybersecurity, and acceptable use policies
- K-12 school district experience
- Recommended certifications: Google IT Support Professional, CompTIA A+, CompTIA Network+ or Cisco CCNA, CompTIA Security+, Amplified Admin (Chrome)
What We Do
Buffalo Academy of Science is a tuition-free K-12 public charter school in Buffalo, NY offering STEM-focused academics, social-emotional supports, and college-prep pathways. Its mission is to provide an excellent K-12 academic experience that ensures all students are prepared for college and careers of the highest potential as academically, socially, emotionally and physically well-rounded and contributing citizens.
