IT PROGRAMMER

The IT Programmer/Developer is responsible for designing, developing, integrating, automating, and supporting the Credit Union's business applications, reporting environment, and enterprise data solutions. This role partners closely with business leaders to understand operational needs and translate them into secure, scalable technology solutions that improve efficiency, enhance the member experience, and support strategic decision-making.

The position serves as a technical resource for Symitar programming, business intelligence, reporting, workflow automation, system integrations, and application development. Responsibilities include designing reports and dashboards, developing custom applications and interfaces, automating manual processes, maintaining data integrity, troubleshooting production issues, and supporting enterprise technology initiatives.

This role works collaboratively across all departments, including Lending, Operations, Finance, HR, Marketing, Compliance, and Information Technology—to improve business processes through technology while ensuring solutions align with security, regulatory, and governance standards.

Success in this position requires strong analytical and problem-solving skills, excellent communication, and the ability to balance technical expertise with a customer-service mindset. The ideal candidate enjoys solving complex business problems, continually learning emerging technologies, and identifying opportunities to improve organizational efficiency through automation and innovation.

WHAT YOU'LL DO

Business Intelligence & Reporting

• Design dashboards, reports, and data visualizations.
• Develop enterprise reporting solutions.
• Ensure data accuracy and consistency across systems.
• Build executive and operational reporting.

Automation & Process Improvement

• Identify opportunities to automate manual processes.
• Develop workflows using Microsoft Power Platform and other automation tools.
• Improve operational efficiency through technology.

Software Development

• Design, develop, test, document, and deploy applications.
• Participate in software lifecycle management.
• Follow coding standards and change management practices.

Data Management

• Perform data analysis and validation.
• Support data governance initiatives.
• Assist with data conversions and migrations.

Technology Projects

• Participate in enterprise technology projects.
• Work with vendors and internal stakeholders.
• Assist with testing and implementation.

Security & Compliance

• Follow secure coding practices.
• Support audit requests.
• Ensure compliance with NCUA, FFIEC, GLBA, and Credit Union security standards.

Documentation

• Maintain technical documentation.
• Create user documentation.
• Document system configurations and programming standards.

WHAT WE'RE LOOKING FOR

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related field (or equivalent experience).
• Three or more years of experience supporting financial institution systems or enterprise business applications.
• Experience with Symitar/Jack Henry programming (PowerOn, RepGen, Quest, etc.) preferred.
• Experience with SQL, JavaScript, .NET, C#, APIs, web services, and database development.
• Experience with Microsoft Power Platform, Power BI, Azure, or cloud technologies preferred.
• Strong understanding of systems integration and automation.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Ability to communicate technical concepts to non-technical users.
• Experience managing multiple priorities in a fast-paced environment.

PHYSICAL REQUIREMENTS

This position requires prolonged sitting and computer use, frequent typing and document handling, regular communication with members and vendors, and the ability to occasionally lift up to 10 pounds.

ABOUT ILWU CREDIT UNION

ILWU Credit Union is a member-owned, not-for-profit financial institution dedicated to serving the ILWU community and its members. Guided by values of fairness, integrity, and service, we put people first—supporting our members’ financial well-being while fostering a collaborative, respectful workplace for our employees.

ILWU Credit Union is in an exciting period of growth and evolution. As we expand our footprint and modernize our systems, processes, and employee experience, we remain deeply committed to our core mission: delivering exceptional service, financial stability, and long-term value to our members.

Our employees play a critical role in that mission. We invest in learning, development, and continuous improvement, and we believe strong internal culture drives strong member outcomes.

If you’re looking for meaningful work, a collaborative environment, and the opportunity to make a real impact—ILWU Credit Union may be the place for you.