Identity Digital Jobs

Communications Director (Contractor)

Identity Digital

Communications Director (Contractor)

Posted Yesterday

Hiring Remotely in United States

Remote or Hybrid

165K-185K Annually

Expert/Leader

Consumer Web • eCommerce • Internet of Things

We empower brands and people to regain ownership of their digital identity and online presence.

The Role

Lead IDIL’s communications strategy and establish agentic accountability as a market category. Responsibilities include shaping narratives, building media and policy relationships, managing rapid-response communications, activating advisory councils and executives, improving AI discoverability, leading launches, managing agencies and budgets, and measuring communications impact on pipeline, partnerships, policy, standards, and developer engagement.

Summary Generated by Built In

Project Overview
Identity Digital Innovation Labs (IDIL) is building DNSid, the foundational identity layer for the agentic internet. As AI agents become autonomous participants across enterprises, clouds and the public internet, DNSid gives every agent a persistent identity that can be verified wherever the agent operates.
We are creating a category, not entering one. Agentic accountability is a problem the market has not fully named yet, and our job over the next 18 months is to make sure that when the market names it, it names us. We have the raw material: a launched product story, an IETF submission, an Advisory Council of unusually senior people, and coverage in top-tier tech and business press. What we do not have is anyone whose full-time job is turning that into market pull.
This is our first dedicated communications role, we're looking for an independent contractor with consideration to become a fulltime team member. You will set the narrative and you will also be the person on the phone with a reporter at 7am. If you are looking for a role where you direct an agency and review their work, this is not it.
This role reports to the General Manager of Identity Digital Innovation Labs.
Scope of Services

Own the category. Make the market understand that autonomous agents create a new accountability gap, and make IDIL the name people reach for when they think about closing it. This is bigger than messaging
Live on the front lines. Build and run a rapid-response engine so that when something breaks in AI, security, identity, regulation, or agents, we are in the story that day. Personally build the reporter relationships. Pitch, brief, background, place. Build an influence network, not a media list: the specific reporters, analysts, and independent voices who shape how this market thinks
Work Washington. Navigate the DC media and policy landscape fluently (Politico, The Hill, trade press, agency and Hill briefings) as our government affairs and standards work accelerates across NIST, IETF and adjacent bodies
Activate the Councils. Our Advisory Council is one of our biggest assets. Put their names, networks, and expertise to work on reporter conversations, stages, and bylines. Build the executive spokesperson bench alongside them: what each person can credibly own, and where they should show up
Get us into the answer. Own GEO and AI discoverability. When someone asks an LLM about agent identity, we should be in the response. There is currently zero activity here
Run launches and moments. Lead planning and execution for product launches, commercial and partnership announcements, standards milestones, and industry events, working with Product, Sales & Marketing
Build the machine. Manage agency partners, establish the all-hands cadence and leadership messaging discipline we lack today, draft executive communications, and build the team behind you over time. This role is a team of 1 for the next 12 months
Prove it works. Coverage is not the goal. Draw a straight line from what we publish to customer meetings, partnerships, government attention, standards traction, and developer engagement, and build the reporting that shows it
Actively models and promotes Identity Digital's core values through day-to-day interactions, behaviors, and decision-making
Other duties as assigned

What success looks like

90 days: you have a real POV on where the program is working and where it isn't, and you have already placed something we didn't expect
6 months: reporters covering AI agents and enterprise security call us. "Agentic accountability" shows up in coverage we did not write. There's a rapid-response motion that runs without anyone asking
12 months: we are the reference point for agentic accountability in tech press, in DC, and inside LLM answers, and communications is measurably feeding pipeline and policy traction

Who You Are / What You Bring

15+ years leading corporate or external communications in technology, with meaningful B2B and enterprise time
Category creation experience. You've made a market believe in a problem it didn't know it had, and can point to the language, the coverage, and the outcomes
Front-line media chops. You have personally pitched, newsjacked, and created opportunities that were not on a calendar. Managing an agency that does this is not a substitute
Experience building a communications function from zero, at pace, without much cover
Fluency with policy and standards audiences and the press that covers them
Exceptional writing. You'll be asked to write, not to brief someone who writes. Expect a writing exercise in the process
Range across owned and emerging channels: social, Substack, YouTube, podcasts, developer communities
Comfort using AI to extend the function (research, monitoring, repeatable workflows) while keeping positioning and judgment human
Experience translating technical work with engineers and product managers without flattening it
Agency, contractor, and budget management
Drive, hustle, and an external orientation. Small team, very fast. You need to be energized by that, not managed through it
Ability to travel as needed
Ability to work across time zones as part of a global organization as needed

Compliance & Authorization

Legal: The Contractor must be legally authorized to work in the US and have all permits, licenses, and authorizations necessary to function as a contractor
Ethics: Services must be performed in alignment with all applicable anti-discrimination and equal opportunity laws, as well as Identity Digital's Equal Opportunity and non-discrimination policies and training

Location:

Remote within the US (preference for the following states: AZ, CA, CO, DE, MD, MA, MO, NJ, NV, NY, NC, OR, OK, PA, SC, TX, UT, VA, and WA)

Compensation:

This role is intended to begin as an independent contractor engagement, compensated through an agreed-upon monthly retainer, with the potential to convert to full-time employment after an initial engagement period. The anticipated annual base salary range upon conversion is $165,000-$185,000

A few things to know about us
Identity Digital is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, gender identity, disability or any other category prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, social and recreational activities, and termination.

Skills Required

15+ years leading corporate or external communications in technology
Meaningful B2B and enterprise communications experience
Category creation experience
Hands-on media relations experience, including pitching and newsjacking
Experience building a communications function from zero
Fluency with policy and standards audiences and related press
Exceptional writing skills; must complete a writing exercise
Experience across social media, Substack, YouTube, podcasts, and developer communities
Ability to use AI for communications research, monitoring, and workflows
Experience translating technical work with engineers and product managers
Agency, contractor, and budget management experience
Ability to work independently in a small, fast-moving team
Ability to travel as needed
Ability to work across time zones in a global organization
Legally authorized to work in the United States
All permits, licenses, and authorizations necessary to function as a contractor

What the Team is Saying

Identity Digital Compensation & Benefits Highlights

Healthcare Strength — Comprehensive medical, dental (Delta Dental), and vision (VSP) coverage pairs with company‑paid disability and life insurance, mental health/EAP resources, wellness programs, and options like FSAs and pet insurance, with many benefits starting on day one. The breadth and day‑one accessibility of these protections stand out.
Parental & Family Support — Paid parental leave provides about 20 weeks for primary caregivers and 12 weeks for secondary caregivers, alongside family medical leave and onsite mother’s rooms where applicable. These policies signal strong support for growing families.
Retirement Support — A 401(k) plan includes a dollar‑for‑dollar employer match, with eligibility commonly beginning on the first day of employment. This clear match structure adds meaningful long‑term value to total rewards.

Learn more about Identity Digital's Compensation & Benefits →

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The Company

HQ: Bellevue, WA

240 Employees

Year Founded: 2010

What We Do

Our Mission: Create a world where everyone has an authentic digital identity. Identity Digital is an internet infrastructure company that makes sure web addresses work seamlessly. If we do our job right, we are invisible to the user. We have the world’s largest portfolio of nearly 300 TLDs like .info, .pro, .world, which lets people and businesses build, market, and own their digital identities using meaningful words on both sides of the dot. In addition to TLDs, Identity Digital is a best-in-class registry service provider (RSP) that supports more than 28 million domains. This means that we help organizations maintain business continuity, reduce risk and avoid reputational challenges with state-of-the-art AI and ML capabilities. Moreover, Identity Digital is a leader in the domain industry, helping expand the number and variety of digital identities to its customers and users around the world in a secure, stable, and reliable manner. Our technology and business practices are built on sustainable practices, inclusive governance initiatives and environmentally friendly practices. Our mission is to evolve the future of authentic digital identities for forward-thinking businesses and people everywhere. Beyond our registry services, we help customers discover, register, support, and use high-quality domain names with name.com, an Identity Digital-owned registrar.

Why Work With Us

We have an environment that allows everyone to explore their role from every angle. If you are looking to grow your career while being a part of a stable, successful, and growing technology company, Identity Digital is a great place to work!