This is an entry-level IT position ideal for someone starting their career in tech and eager to gain hands-on experience across various IT functions. We are seeking a motivated and detail-oriented IT Operations Specialist (Contractor) to support the daily operations of our IT department. This role involves computer imaging, legal hold backups, inventory tracking, and maintaining IT imaging and storage areas. If you're organized, detail-oriented, and looking to jumpstart your career in IT, we encourage you to apply.
What You'll Do- Image and configure computers to support new hires and hardware replacements
- Support and back up computers subject to legal hold
- Track and manage IT inventory, ensuring accurate asset records
- Maintain and organize the imaging room and IT storage areas
- Monitor and resolve hardware-related tickets in the IT support queue
- Collaborate with IT team members to improve workflows, documentation, and operations
- 0–2 years of experience in an IT support or technician role
- Strong general understanding of computer systems
- Interest in computer technology and IT operations
- Solid troubleshooting skills and a customer service mindset
- Highly organized with strong attention to detail
- Comfortable managing multiple support requests
- Exposure to Mobile Device Management (MDM) tools
- Basic knowledge of both macOS and Windows environments
- Prior experience in a help desk, internship, contractor role, or computer-related training
- You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
Pay Disclosure
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. This estimate can vary based on the factors described above, so the actual starting base pay may be above or below this range. Base pay is also just one component of Verkada’s total rewards package. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
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What We Do
Verkada is the world’s largest cloud-based B2B physical security platform, offering a seamless blend of tech and safety. With six product lines — video security cameras, access control, environmental sensors, alarms, workplace systems, and intercoms — all integrated on one cloud platform, Verkada is designed for simplicity and scalability. Our real-time insights help organizations keep their spaces safe and comfortable while taking swift action to minimize security risks, workplace hassles, and costly inefficiencies.
Founded in 2016 and backed by over $460M in funding, we’ve grown fast, with 16 offices spread across four continents, 2,000+ employees, and 26,000+ customers in 85+ countries — including 82 of the Fortune 500.
Created by Stanford computer scientists and security experts, alongside Cisco Meraki’s co-founder and COO Hans Robertson, Verkada calls San Mateo, CA home. We also have offices in Salt Lake City, Tampa, Phoenix, Austin, London, Sydney, Taiwan, New York, Philadelphia, Toronto, Mexico City, Seattle, Tokyo, and Korea.
Why Work With Us
Verkada’s products start with safety – video security cameras, door-based access control and alarms, and extend to operations, environmental sensors, visitor and mailroom management.
All of our products can be accessed within one cloud ecosystem, bringing the intuitive and easy-to-use nature of consumer security products to the levels of scale
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At Verkada, we have a thriving onsite culture with a world-class Workplace Team committed to designing innovative spaces that spark creativity.
