JOB TITLE
IT Operations Engineer, Application Support
A CAREER WITH POINT72’S TECHNOLOGY TEAM
As Point72 reimagines the future of investing, our Technology group is constantly enhancing the firm’s IT infrastructure, keeping us at the forefront of a rapidly evolving technology landscape. We are a global team of technologists who experiment, innovate, and leverage open-source and AI-driven solutions while embracing enterprise agile methodologies. We strongly encourage continuous learning and professional development, enabling you to contribute innovative ideas while advancing your own technical expertise.
WHAT YOU’LL DO
You will be part of the Technology Support team providing Level 2 application and platform support for the firm’s Research and Equity Trading technology platforms.
- Provide day-to-day Level 2 support for critical Research and Trading applications
- Manage and support production platforms, ensuring high availability and performance
- Handle software upgrades, releases, and production deployments
- Perform hands-on troubleshooting of application, database, and infrastructure issues
- Support trading systems during incidents, including root cause analysis, remediation, and stakeholder communication
- Liaise closely with developers, infrastructure teams, other Point72 technology groups, and end users
- Design and implement tools, scripts, dashboards, and reports to improve operational efficiency and system observability
- Participate in incident management, post-incident reviews, and continuous improvement initiatives
What’s REQUIRED
- 3+ years of experience in Application Support or IT Operations, preferably within the financial services industry
- Strong hands-on SQL experience (3+ years), including writing and optimizing queries for troubleshooting and reporting
- Hands-on experience with MongoDB (2+ years), including querying and basic operational support
- Linux fundamentals with at least 1+ year of troubleshooting experience, including process monitoring, log analysis, and basic system commands
- Proven experience supporting Windows-based applications, including installation, configuration, and performance troubleshooting
- Ability to diagnose and resolve issues related to application performance, compatibility, connectivity, and data flows
- Experience with job scheduling tools (e.g., Control-M, Autosys, or similar) is preferred
- A development background (e.g., scripting or programming experience) is a strong advantage and will be highly valued
- Strong problem-solving skills, attention to detail, and the ability to work under pressure in a production environment
- Ability to work effectively in a global team, with flexibility across shifts and time zones
- Commitment to the highest ethical standards
We take care of our people
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
- Health care benefits
- Maternity, Adoption & related leave policies
- Generous paternity and family care leave policies
- Employee Assistance Program & Mental wellness programs
- Transportation support
- Tuition assistance
About point72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.
Skills Required
- Bachelor's degree in computer science, information technology, or related field
- Experience supporting middle- and back-office applications
- Ability to debug applications
- Literacy in complex SQL procedures/queries
- Ability to diagnose and troubleshoot technical issues
- Ability to work collaboratively in a team environment
Point72 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Point72 and has not been reviewed or approved by Point72.
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Healthcare Strength — Healthcare coverage is described as exceptional with comprehensive options and low out-of-pocket costs. Medical, dental, and vision are characterized as fully covered or no-premium for U.S. employees.
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Retirement Support — The 401(k) program features a generous employer match and access to after-tax contributions with in-plan Roth conversions. Value accrues through a multi-year vesting schedule that rewards tenure.
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Parental & Family Support — Parental and family leave is highlighted as generous and has strengthened over time. Clear primary and secondary caregiver policies are in place and seen as competitive.
Point72 Insights
What We Do
Point72 Asset Management is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide. Resting on more than a quarter-century of investing experience, we seek to be the industry’s premier asset manager through delivering superior risk-adjusted returns, adhering to the highest ethical standards, and offering the greatest opportunities to the industry’s brightest talent. We’re inventing the future of finance by revolutionizing how we develop our people and how we use data to shape our thinking. For more information, visit www.Point72.com/working-here.
