IT Monitoring engineer

Posted Yesterday
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7 Locations
In-Office
Entry level
Software
The Role
Monitor public and internal IT services around the clock, process incidents, diagnose and resolve infrastructure issues, and maintain monitoring and automation systems. Responsibilities include administering Linux systems and applications, managing AWS and VMware resources with Terraform, configuration management with Ansible, continuous delivery with TeamCity, and developing Prometheus and Kubernetes monitoring capabilities. The role also supports DevOps tasks, documents changes, and requires night-shift availability.
Summary Generated by Built In

We are the heart of IT at JetBrains. The entire company's productivity depends on the reliability and stability of our IT services.
We maintain the company's huge infrastructure and help our programmers write code every day. We stay at the cutting edge of innovation and implement the latest technological advancements including our own ideas.
Our close-knit team is looking for a new member to help us monitor the health of JetBrains IT services.

Together with the team, you will:

  • Monitor public and internal IT services round-the-clock.
  • Process events in the incident management system in a timely manner.
  • Diagnose issues and fix them when possible.
  • Develop and maintain the existing monitoring systems: Terraform for managing resources on AWS and VMware vSphere, Ansible for configuration management, TeamCity for Continuous Delivery; develop the Prometheus + Kubernetes bundle.
  • Perform DevOps tasks for other teams.

Requirements:

  • The ability and willingness to work night shifts.
  • Experience in administering Linux OS and Linux/Unix applications (e. g. DBMS, web servers) as a system administrator or DevOps.
  • The ability to diagnose issues with networks, operating systems, and applications;
  • Solid understanding of basic protocols at various levels (for example, DNS, DHCP, SSL, SNMP, etc.). It is not the set of protocols itself that is important but understanding the low-level processes behind basic actions, such as starting the PC or entering a URL in a browser.
  • Maintaining documentation and keeping the team informed about recent changes.
  • Strong knowledge of at least one monitoring system.
  • Hands-on experience in automating daily tasks with shell scripts, Ansible, or any other configuration management system would be a plus. Please provide links to GitHub if available.

#LI-DNIWhy join JetBrains? 

  • Strong base salary. We offer competitive pay that reflects your skills and experience.
  • Flexible work location. Enjoy the freedom to work from home or from the office.
  • Remote work. Spend up to 30 days per year working remotely from abroad.
  • Extra time off. More days to relax, recharge, and do the things you love.
  • Medical insurance allowance. Enjoy peace of mind for you and your family
  • Learning and development opportunities. Access to conferences, courses, and language classes.
  • Relocation support. We help make your move as smooth and stress-free as possible. 
  • Language classes. Pick up the local language or sharpen your English skills.
  • Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
  • Mental health support. To help you feel your best, we provide easy access to professional mental health services.
  • Sports benefit. Enjoy an on-site gym or sports club stipend.
  • Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.

We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Skills Required

  • Ability and willingness to work night shifts
  • Experience administering Linux operating systems and Linux or Unix applications as a system administrator or DevOps professional
  • Ability to diagnose issues involving networks, operating systems, and applications
  • Solid understanding of basic protocols, including DNS, DHCP, SSL, and SNMP
  • Ability to maintain documentation and keep the team informed about recent changes
  • Strong knowledge of at least one monitoring system
  • Hands-on experience automating daily tasks with shell scripts, Ansible, or another configuration management system

JetBrains Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JetBrains and has not been reviewed or approved by JetBrains.

  • Fair & Transparent Compensation Fair & Transparent Compensation: Pay is considered market-competitive for many product and engineering roles in key locations, with published salary ranges on some postings aiding expectation-setting. Feedback suggests total compensation feels fair relative to local markets even if packages are positioned as “competitive but not top‑of‑big‑tech”.
  • Flexible Benefits Flexible Benefits: Work setup includes hybrid/remote options and flexible hours across many locations. The ability to work abroad for part of the year adds practical flexibility to where work gets done.
  • Leave & Time Off Breadth Leave & Time Off Breadth: Time off includes additional vacation days beyond local minimums in many countries. U.S. materials also highlight PTO, sick leave, and holidays, underscoring breadth beyond statutory baselines.

JetBrains Insights

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The Company
HQ: Prague
2,209 Employees
Year Founded: 2000

What We Do

JetBrains creates intelligent software development tools consistently used and trusted by 11.4 million professionals and 88 Fortune Global Top 100 companies. Our lineup of more than 30 products includes IDEs for most programming languages and technologies, such as IntelliJ IDEA, PyCharm, and others, as well as products for team collaboration, like YouTrack and TeamCity. JetBrains is also known for creating the Kotlin programming language, a cross-platform language used by more than 5 million developers worldwide yearly and recommended by Google as the preferred language for Android development. The company is headquartered in Prague, Czech Republic, and has offices around the world. JetBrains IDEs * IntelliJ IDEA (Java and Kotlin Developers) * PyCharm (Python developers) * PhpStorm (PHP developers) * GoLand (Go developers) * Rider (.NET developers) * CLion (C and C++ developers) * Rust Rover (Rust developers) * WebStorm (JavaScript & TypesScript developers) * RubyMine (Ruby and Rails developers) * DataGrip (Tool for multiple databases) * ReSharper (Extension for Visual Studio) * Fleet (Multilingual IDE and code editor) * Aqua (IDE for test automation engineers) .NET & Visual Studio: * Rider (IDE for .NET developers) * ReSharper (Extension for Visual Studio) * ReSharper C++ (Visual Studio Extension for C++ developers) * dotCover (.NET Unit Test Runner and Code Coverage Tool) * dotMemory (.NET Memory Profiler) * dotTrace (.NET Performance Profiler) * dotPeek (.NET decompiler and assembly browser) Team Tools: * TeamCity (Powerful CI out of the box) * YouTrack (Project management for all your teams) * Space (Intelligent code collaboration platform) * Datalore (Collaborative data science platform) * Qodana (Code quality platform for teams) Programming Languages: * Kotlin (Programming Language for the JVM and Android) * MPS (Create Your Own Domain-Specific Language) Education: * JetBrains Academy (Learn and Teach Computer Science) Profile by JetBrains s.r.o.

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