Jobs at JetBrains

Build and manage technical relationships with enterprise customers, helping them adopt JetBrains products, overcome technical and organizational barriers, and achieve business outcomes. Serve as a customer advocate, advise on software development tooling, collaborate with account executives and product teams, recommend product enhancements, support account expansion, and present product capabilities. The role requires customer-facing technical experience, AI/LLM knowledge, strong communication, software development team experience, and approximately 25% travel.

Manage a global B2B customer portfolio without dedicated key account coverage. Drive new and recurring revenue through prospecting, full-cycle sales, upsell, cross-sell, renewals, and product adoption. Monitor usage and customer signals to prevent churn, prioritize accounts, maintain CRM pipeline accuracy, and collaborate with technical, marketing, product, customer success, and business development teams. Engage technical and business stakeholders across startups, scale-ups, and global organizations.

Leads JetBrains Air’s data science, analytics, and data engineering functions. Builds and develops multidisciplinary teams, establishes scalable data foundations and metric frameworks, drives experimentation, and delivers insights for product, marketing, acquisition, retention, and monetization. Partners with engineering and leadership on data strategy, infrastructure, machine learning capabilities, privacy, security, and responsible data use.

The Senior Legal Counsel will provide expert guidance on German employment law, support HR with workplace issues, draft legal documents, and advise on employee representation structures, ensuring compliance across JetBrains' global operations.

Lead quality assurance across DataGrip’s shared ecosystem, coordinating testing across teams and components. Investigate complex integration issues, analyze logs and user reports, define risk-based test strategies, improve QA processes, and guide release decisions. The role requires testing distributed systems, databases, APIs, CI/CD environments, and cross-product integrations while collaborating with developers, DevOps, and product teams.

Own key areas of JetBrains Air, an agentic development platform integrated into JetBrains IDEs. Define agentic workflows, guide roadmap and product strategy, analyze telemetry, design experiments, study developer behavior, and collaborate with engineering, design, ML, sales, support, and ecosystem partners. The role focuses on improving agent adoption, retention, session completion, code acceptance, governance, and IDE value.

The Software Developer will design and develop web applications, improve system reliability, and collaborate on architecture and deployment strategies.

Build and implement AI-powered go-to-market systems for early customers, including signal pipelines, account intelligence, enrichment, qualification, outbound, CRM, and agentic workflows. Connect GrowthBricks with existing GTM tools, translate customer problems into production solutions, identify reusable patterns, and help shape and ship product capabilities with the founding and engineering teams.

Build and manage technical relationships with LATAM enterprise customers, helping them adopt JetBrains products, overcome technical barriers, and achieve business outcomes. Serve as a trusted technical advisor, customer advocate, and liaison with Support and Product Engineering. Partner with Account Executives and Sales on account strategies and expansions, recommend product enhancements, present product ideas, and maintain expertise in software development technologies.

Provides technical support for TeamCity, diagnosing whether issues originate in the product, infrastructure, or integrations. Responsibilities include troubleshooting web servers, applications, databases, version control, build systems, containers, and cloud environments; developing workarounds; reporting bugs; escalating issues; documenting solutions using KCS principles; and sharing customer feedback with product teams.

Own GrowthBricks’ technical architecture and build its core systems from the ground up. Develop agentic workflows, context extractors, memory systems, integrations, and feedback loops across CRM, sales, marketing, and product tools. Make pragmatic architecture decisions, prototype rapidly, write early production code, and evaluate whether agent actions deliver measurable business value.

Leads JetBrains’ global external communications and PR strategy, strengthening reputation, expanding US visibility, developing thought leadership and spokespersons, managing crisis communications, and building the company’s PR operating model. Oversees distributed teams, agencies, budgets, media relationships, strategic narratives, playbooks, editorial calendars, and perception studies across regions.

Own and improve release infrastructure for large-scale IDE development. Design and maintain CI/CD pipelines, manage branching and code freezes, troubleshoot build failures, automate release tasks, improve YouTrack workflows, gather engineering requirements, communicate process changes, and lead incident retrospectives. The role ensures reliable, efficient, and predictable releases across JetBrains’ IDE ecosystem.

Grow Qure’s user base from scratch by testing acquisition channels, managing budgets, creating marketing assets, building measurable funnels, and partnering with product on activation-focused improvements. The role requires rapid experimentation across paid, organic, community, video, and content channels, using data to optimize acquisition economics and eliminate underperforming efforts.

Own technical product marketing for JetBrains Rider, ReSharper, and dotUltimate. Develop positioning, messaging, launch stories, technical content, release marketing, and developer-focused campaigns for .NET audiences. Collaborate with product, engineering, developer advocacy, research, growth, and marketing teams. Analyze campaign performance, engage developer communities, and explain evolving AI-assisted development workflows through credible, hands-on technical storytelling.

Own and evolve TeamCity’s automated testing platform, including frameworks, infrastructure, reporting, and CI/CD chains. Build tools that reduce manual release work, test flakiness, and engineering friction. Integrate AI for test generation, failure triage, and self-healing tests. Partner with product teams to improve test ownership and design, investigate failures, establish technical standards, and mentor engineers.

Own the full software development lifecycle for JetBrains identity and access services. Develop and operate reliable Kotlin-based services, with some Go, supporting authentication, authorization, organizations, memberships, groups, and workspaces. Design new platform features, improve existing production systems, review code, manage integrations, and address JVM and PostgreSQL performance in distributed, multi-tenant SaaS environments.

The Customer Success Engineer will maintain relationships with customers in China, assist with product adoption, handle escalations, and provide technical guidance while managing large accounts.

Define mid- and long-term strategy for JetBrains products targeting JavaScript/TypeScript developers. Align product direction, GTM, and partnerships with web ecosystem trends, coordinate cross-functional teams, set engineering and QA priorities, represent the company externally, and drive new product directions where niches are unmet.

Own and run day-to-day accounts payable operations: review and verify vendor invoices, resolve PO and approval discrepancies, book invoices in the ERP, prepare payments, reconcile corporate cards and petty cash, support month-/year-end close, and help implement and optimize procurement/AP automation.