IT Manager

Whether consulting with associates to automate critical procedures, creating unique solutions for complex operations or building full enterprise applications, this role is paramount to helping Markel move towards a more dynamic and innovative future.
This position will be responsible for managing a team of IT employees possessing varied experience levels. This position participates in the planning and managing of activities within the assigned business unit/area.

Information Technology Manager

Richmond, VA

Company Information:

What we look for
Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace.

Markel Style
The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.

If you think you have these core attributes, we want to hear from you.

Job Summary:

As a manager of our software deliver teams for our large commercial underwriting platform, you will work with the leadership team to provide input on strategy and architecture of all associated systems within the division. You will lead and develop software engineering staff as well as team leads. You will be responsible for oversight of all aspects of technology support and development of the division’s applications.

Responsibilities

• Lead a team of high performing developers with experience in enterprise application development, microservices, and full stack systems
• Manage the delivery teams through the full SDLC process in an Agile environment
• Work with architects to design and implement cloud-native applications
• Contribute to strategic and operational business goals as a member of the management team
• Ensures on-time project delivery, provides budget update/information and informs management of any deviations which may impact the project outcome
• Involved with recruitment, development, retention, and organization of all managed staff in accordance with corporate budgetary and policy requirements, including offshore resources
• Plans and conducts performance reviews for employees
• Initiates discussions around raises, bonuses, and promotions within the team
• Defines team operating standards and ensures essential procedures are followed at all times
• Partner with Product Owners and Engagement Managers to deliver robust solutions to complex problems
• Trains, coaches, and mentors employees on the team
• Builds a culture of innovation and learning among your team
• Responsible for tracking and reporting key metrics and status updates to senior management
• Occasionally required to work late evening and weekends as needed.
• Up to 10% travel as needed.

Education

• Bachelor’s degree in Computer Science, Information Systems, other related field or equivalent work experience, including military experience

Certification

• Insurance certifications or affiliation with industry group a plus

Work Experience

• 10+ years application development (.Net, Angular, JS, etc.), cloud architecture, project delivery and IT governance experience
• 5+ years Agile project delivery methods, DevOps, and test automation preferred
• 2+ years leading development teams, providing coaching and mentoring to team members
• Insurance industry background preferred
• Azure experience preferred

Skillset

• Strong knowledge of technologies and methodologies related to assigned business unit/area
• Skilled in organizing resources and establishing priorities
• Strong analytical and problem solving skills
• A natural leader and team player with the ability to enable change and motivate staff
• Ability to successfully gather technical information and transform into clear and concise communication material
• Strong desire for continuous improvement
• Proven ability to effectively lead, coach and develop staff
• Strong communication, negotiation and presentation skills. Ability to interact with all levels of Markel’s internal and external business partners
• Ability to manage and prioritize multiple projects, attention to detail, sensitivity to time management and deadlines
• Displays confidence when working with and convincing all levels of employees

Must be authorized to work in the U.S., and not require sponsorship now or in the future.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. 

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. 
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. 
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.  
• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. 

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on No other URL should be trusted for job Markel Group Careers.
• All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to [email protected].

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. 

Should you require any accommodation through the application process, please send an e-mail to the [email protected].

US Work Authorization

• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.