Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 600 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.
Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.
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About the teamWe are looking for an IT Manager to own and secure the technologies that enable our team to do their best work. This role is a part of the Security Operations team at Alloy, which is a dynamic team responsible for managing and improving the company's IT and corporate security by implementing robust security protocols, ensuring proper data governance, maintaining reliable IT systems, and providing the appropriate level of access to tools and data for authorized users.
The team is also responsible for supporting the business continuity of the organization as it pertains to the Alloy HQ office and network, hardware and equipment, software and SaaS solutions.This role is positioned as a critical area of expertise for various technology domains such as network and systems engineering, collaboration platforms, identity management, and support. Our ideal candidate has broad technical expertise and a track record of leading teams through strategic projects successfully. You’ll work on developing and maintaining relationships with our vendors, while ensuring smooth, secure, consistently up-to-date technical operations that serve Alloy’s business needs.
What you'll be doingAs the IT Manager you’ll:
- Lead and develop a small IT and security operations team. Provide mentorship, manage workload, and support career growth.
- Serve as an escalation point for complex technical issues, guiding junior members toward effective resolutions.
- Manage and optimize use of security and endpoint tooling such as CrowdStrike Falcon, Okta, Google Workspace, email security, DLP, and more.
- Ensure seamless integration of security tools with SIEM systems for centralized monitoring and incident detection.
- Maintain a culture aligned with providing an outstanding technology experience for our employees.
- Own access management processes, including secure onboarding/offboarding, enforcing the Principle of Least Privilege, and conducting privileged access reviews.
- Oversee the lifecycle of SaaS subscriptions—classification, security settings, and risk assessments.
- Maintain accurate inventory and asset management for all company-provided devices and equipment, ensuring secure configurations and patch management.
- Support and lead response efforts for security incidents involving corporate networks, endpoints, users, email, and SaaS applications.
- Continuously refine incident response processes, coordinating with other Infrastructure and Security teams.
- Collaborate closely with Legal, Compliance, Engineering, and PeopleOps to drive security policies, controls, and audit/compliance requirements (e.g., SOC 2, ISO 27001).
- Identify and manage relationships with strategic service providers, negotiating contracts and renewals.
- Contribute to and enhance programs for endpoint management, DLP, insider threat detection, and secure communications.
- Oversee physical/office and network security at Alloy HQ.
- 8+ years of experience in IT, Security Operations, or related roles at high-growth tech companies (fintech or SaaS strongly preferred).
- 2+ years of people management or technical team leadership experience.
- Hands-on experience with security and infrastructure tools (e.g., Okta, Google Workspace, CrowdStrike Falcon, TPAM, email security platforms).
- Solid understanding of IAM principles, endpoint security, DLP, and security monitoring.
- Familiarity with compliance frameworks (e.g., ISO 27001, SOC 2) and how they apply to operational security controls.
- Proven background in networking, systems architecture, and SaaS application operations.
- Comfortable working strategically and tactically—able to set vision while rolling up sleeves when needed.
- Excellent communication skills and a collaborative, solutions-oriented approach.
- Bachelor’s degree in Information Security, Computer Science, or a related field (or equivalent work experience).
- Experience working with both Mac and Windows machines, preferably with experience using Jamf and Microsoft Endpoint Manager / Intune
- Willingness to come into the office 3 days a week
- Experience with mentoring individuals and being an approachable team member
Nice to have:
- Experience maturing formal security programs or leading interdependent IT/security projects.
- Previous work in regulated environments such as financial services, healthcare, or similar industries.
- Relevant certifications (e.g., CompTIA Security+, Network+, or similar).
- Familiarity with NIST standards for security controls and frameworks.
We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?
Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!
This position has a salary range of $160,000 to $190,000.
Benefits and Perks- Unlimited PTO and flexible work policy
- Employee stock options
- Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
- 401k with 100% match up to 4% of annual employee compensation
- Eligible new parents receive 16 weeks of paid parental leave
- Home office stipend for new employees
- Annual Learning & Development annual stipend
- Well-being benefits include access to ClassPass, OneMedical, and Spring Health
- Hybrid work environment: our employees local to NYC are expected to work Tuesdays and Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Wednesday/Friday most employees Zoom into work from home while some take advantage of the quieter office.
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Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.
All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.
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What We Do
Alloy is the only end-to-end identity risk management platform for companies that offer financial products. Beginning with origination and account opening, Alloy provides over 600 of the world's leading banks, credit unions, and fintechs with a scalable, flexible platform to manage identity risk throughout the customer lifecycle. With configurable solutions for fraud, credit and compliance risk, dedicated expert guidance and the industry’s most extensive ecosystem of data partners, Alloy helps companies deliver great financial products to more customers around the world.
Why Work With Us
Alloy is a tech company by category, not by culture! We’re a diverse bunch of deeply talented people who embrace all genders, races, ethnicities, and backgrounds. It starts with people-first leaders, using Alloy's 4 core values as a guiding light, and creating an inclusive culture where folks can be themselves & grow, while doing their best work.
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