IT Intern

Posted 5 Days Ago
Be an Early Applicant
Mountain View, CA, USA
In-Office
Internship
Big Data • Software
The Role
The IT Intern will support technical operations by providing troubleshooting, managing user accounts, maintaining inventory, and assisting in system deployments while gaining hands-on experience in IT.
Summary Generated by Built In

Aerospike is the real-time database for mission-critical use cases and workloads, including machine learning, generative, and agentic AI. Aerospike powers millions of transactions per second with millisecond latency, at a fraction of the total cost of ownership compared to other databases. Global leaders, including Adobe, Airtel, Barclays, Criteo, DBS Bank, Experian, Grab, HDFC Bank, PayPal, Sony Interactive Entertainment, The Trade Desk, and Wayfair, rely on Aerospike for customer 360, fraud detection, real-time bidding, profile stores, recommendation engines, and other use cases. 

 At Aerospike, we dream big and deliver even bigger. Our mission is to unleash the power of the world’s real-time data with a database built for infinite scale, speed, and sustainability.

If you're ready to shape the future of data, join us.

About the Role

As our company scales, our technology needs to keep pace. We are looking for a proactive and detail-oriented IT Intern to join our team. In this role, you will be the backbone of our daily technical operations, ensuring that our team members have the tools and support they need to succeed.

This isn't just about "fixing printers"—you’ll gain hands-on experience in Systems Administration, Asset Management, and IT Operations while working directly alongside senior IT leadership.

Key Responsibilities
  • Technical Support: Act as the first line of defense for help desk tickets, providing basic troubleshooting and resolution for hardware and software issues.

  • Lifecycle Management: Own the "Day 1" experience by imaging laptops, configuring workstations, and managing the onboarding/offboarding process for employees.

  • Identity & Access: Assist with user account provisioning and access management across various corporate platforms.

  • Asset & Inventory: Maintain a meticulous inventory of hardware and software assets; assist with periodic audits to ensure compliance and data integrity.

  • Project Assistance: Support the IT team in deploying new system implementations and infrastructure upgrades.

Qualifications
  • Educational Background: Currently pursuing or recently completed a degree/certification in Information Technology, Computer Science, or a related field.

  • Tech Savvy: Familiarity with various Operating Systems (Windows/macOS) and basic networking concepts.

  • Problem Solver: A "figure-it-out" mentality with the ability to research solutions to unfamiliar technical hurdles.

  • Communication: Strong verbal and written skills—you can explain technical concepts to non-technical colleagues without using jargon.

  • Reliability: Highly organized with the ability to manage multiple administrative tasks simultaneously.

Why Join Our Team?
  • Mentorship: Work directly under our IT Leadership and senior staff who are committed to your professional growth.

  • Strategic Impact: By handling essential operational tasks, you enable the entire department to focus on high-level strategic initiatives.

  • Real-World Experience: Gain exposure to enterprise-level IT environments and modern SaaS management tools.

Must be able to come to Mountain View HQ 3 times per week. 

Aerospike is an Equal Opportunity Employer. We are committed to providing an environment free from discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.Join us at Aerospike and be part of a dynamic team that is shaping the future of data management. 

Skills Required

  • Currently pursuing or recently completed a degree/certification in Information Technology, Computer Science, or a related field.
  • Familiarity with various Operating Systems (Windows/macOS) and basic networking concepts.
  • Strong verbal and written skills.

Aerospike Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aerospike and has not been reviewed or approved by Aerospike.

  • Fair & Transparent Compensation Compensation is characterized as very competitive across roles, with total compensation (cash, equity, and benefits) seen favorably. Market-aligned engineering and sales packages contribute to overall pay satisfaction.
  • Healthcare Strength Health coverage is described as comprehensive with strong medical plans and FSA/HSA options. This breadth supports a positive view of the overall rewards package.
  • Leave & Time Off Breadth Flexible Time Off alongside company holidays is emphasized. Remote-friendly norms and the ability to take time as needed reinforce time-off flexibility.

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The Company
HQ: Mountain View, CA
191 Employees
Year Founded: 2009

What We Do

The Aerospike Real-time Data Platform enables organizations to act instantly across billions of transactions while reducing server footprint up to 80%. The Aerospike multi-cloud platform powers real-time applications with predictable sub-millisecond performance up to petabyte scale with five-nines uptime with globally distributed, strongly consistent data. Applications built on the Aerospike Real-time Data Platform fight fraud, provide recommendations that dramatically increase shopping cart size, enable global digital payments, and deliver hyper-personalized user experiences to tens of millions of customers. Customers such as Airtel, Experian, European Central Bank, Nielsen, PayPal, Snap, Verizon Media and Wayfair rely on Aerospike as their data foundation for the future.

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