IT Intern

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, Bangladesh, and Pakistan, PalmPay has been recognized by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

We are looking for a motivated IT Intern to support daily IT operations and assist in maintaining the company’s IT infrastructure. This role is ideal for fresh graduates who have basic technical knowledge, a strong willingness to learn, and the ability to provide timely IT support to employees across the organization.

• Provide first-level technical support to employees for hardware, software, and network-related issues.

• Troubleshoot common problems related to Windows OS, MS Office, email systems, and internet connectivity.

• Assist in installing, configuring, and maintaining computers, printers, network devices, and other IT equipment.

• Support routine system maintenance tasks including updates, antivirus checks, and backups.

• Assist with user account creation, password resets, and basic access control management.

• Help monitor and manage IT assets, inventory records, and technical documentation.

• Ensure proper tracking of IT equipment and resources.

• Coordinate with vendors for IT-related purchases, repairs, and service support.

• Support the IT team in ongoing projects such as system migration, network upgrades, and software deployments.

• Assist the IT team with daily operational tasks and any other responsibilities assigned by the IT Supervisor or Manager.

• Diploma or Bachelor’s degree (completed) in Computer Science, Information Technology, or a related discipline.

• Basic understanding of computer hardware, networking, and operating systems.

• Familiarity with Windows OS, Microsoft Office tools, and common IT utilities.

• Good communication skills with a helpful and service-oriented attitude.

• Strong willingness to learn and ability to follow instructions.

• Problem-solving skills with attention to detail.

• Ability to work under pressure and manage multiple tasks.

• Must be punctual, disciplined, and responsible.

• Freshers are encouraged to apply.

• Opportunity to gain hands-on experience in a professional IT environment

• Practical learning in IT infrastructure, troubleshooting, and support processes

• Potential pathway to a full-time role based on performance

• Mobile & internet allowance

• Career development opportunities in a fast-scaling international fintech