IT - Innovation & AI Technology Internship (Hybrid)

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Time Frame: June 1, 2027, through August 6, 2027.  This is a full-time role, 40 hours per week, for 10 weeks.
Work Location: In-Person- TruStage office – 5910 Mineral Point Road, Madison, WI
Positions: Two
Eligibility Requirements:

Students pursuing an undergraduate degree with an expected graduation date of December 2027 or later.

Candidates who now or in the future require company sponsorship for an immigration-related employment benefit are not eligible to apply.

This role is not eligible for a housing stipend

Why intern at TruStage? Click Here.

Emerging Professional Program (EPP)

An internship path focused on equipping graduating students with the tools/skills needed to transition into a potential career at TruStage. Interns receive comprehensive support and guidance to enhance their company knowledge, integrate into the company culture, and developing key connections. This pathway enables young professionals to be considered for potential opportunities at TruStage.

Job Purpose:

This role is designed to provide hands-on experience supporting artificial intelligence initiatives within the IT organization. This role provides an opportunity to apply academic knowledge in a professional environment while learning how AI, automation, data analytics, and emerging technologies can improve business processes and enhance employee experiences. The intern will collaborate with IT professionals on research, development, testing, and implementation of AI-driven solutions and innovation projects.

Job Responsibilities:

• Under the guidance of experienced team members, the AI Intern will:

• Research, evaluate, and document emerging AI technologies, tools, and industry trends.
• Assist in developing, testing, and implementing AI-powered solutions, automations, and business process improvements.
• Support Generative AI initiatives, including prompt development, experimentation, testing, and optimization.
• Assist with data collection, preparation, validation, and analysis to support AI and analytics projects.
• Create and maintain documentation, user guides, knowledge articles, and project materials.
• Collaborate with technical and business stakeholders to gather requirements and identify opportunities for AI adoption.
• Support proof-of-concept (POC) projects involving AI, machine learning, automation, or intelligent assistants.
• Assist in evaluating AI outputs for quality, accuracy, usability, and business value.
• Participate in project meetings, brainstorming sessions, and innovation workshops.
• Communicate project updates, findings, recommendations, and technical concepts to team members and stakeholders.
• Follow established IT, cybersecurity, data privacy, and responsible AI practices and standards.

Job Requirements:

• Currently pursuing an associate’s degree or higher in Information Technology, Computer Science, Data Science, Information Systems, Engineering, Business Analytics, or a related field.

• Strong analytical, critical thinking, problem-solving, and decision-making skills.

• Excellent verbal and written communication skills.

• Demonstrated interpersonal and customer service skills.

• Ability to learn quickly and adapt to new technologies and business needs.

• Intellectual curiosity and a strong desire to explore emerging technologies and innovation.

Preferred Skills:

• Strong interest in Artificial Intelligence (AI), Generative AI, machine learning, automation, and digital transformation.

• Experience through coursework, personal projects, hackathons, research, or internships in one or more of the following:

• Generative AI

• Prompt engineering

• Retrieval-Augmented Generation (RAG)

• Machine Learning (ML)

• Data analytics and visualization

• Software development

• Familiarity with Python, SQL, JavaScript, or other programming languages.

• Exposure to Microsoft AI technologies, including Microsoft Copilot, Azure AI Services, Azure OpenAI Service, Power Platform, or Power Automate.

• Familiarity with Git/GitHub, APIs, cloud platforms (Azure preferred), and modern development practices.

• Understanding of data privacy, security, and responsible AI concepts.

If you’re ready to help make a difference, apply today.  A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool.  This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward.  Candidates may choose to opt out of this process.

Compensation may vary based on level of relevant experience, year in school and number of previous internships.

Base Salary Range:

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. Eligible employees may also enroll in medical coverage, employee assistance program, and the 401k plan.  Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.