IT Infrastructure Engineer

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

• Title : IT Infrastructure Engineer

• Position Purpose

• Responsible for the design, development and completion of short/long term IT engineering projects in the Technology Services plant environment to achieve Business objectives.
• Lead and direct service and lifecycle management of IT and Operational Technology in the Service Centres.
• Maintain specialized knowledge of emerging and new technologies to build better IT solutions to support and drive business goals and decisions.
• Responsible for day-to-day operations such as on-call duties on a 24/7 365 day coverage and maintenance of Technology Services Equipment in the industrial environment.
• Position is required to be onsite at least 4 days of the week.

• Location: Orlando

  Measures:

• Project Completion On Time and On Budget
• Cybersecurity Risk Reduction and Management
• On-Call SLA targets
• Plant of the Future Business Case Benefits Attainment
• Zero Harm Capabilities to Reduce BIFR

• Major/Key Accountabilities

• Part of the On-Call Rotation which follows a 24/7 365 Days Model
• Up to 20% Travel
• Design and approve scope of work, and any change orders which may affect financials or capabilities to be delivered. Produce an optimal design for the project translating Business and IT requirements into a service model
• Manage large-scale IT service centre engineering projects which are complex and varied in nature within budgetary and scheduling guidelines
• Be the voice of IT in all planning and service centre implementation meetings; collaborate with Real Estate, Health and Safety, Global Process Engineering, and Plant Operations
• Asset Mgmt.: Ensure procedural, run books, and site documentation are created and updated. Make sure all key documentation for plant maintenance is kept accurate and updated. Leverage data as part of long term lifecycle management of hardware and software assets
• Research and development of new or emerging technologies used on the industrial technology space with a focus on automation. Lead pilots and prototypes for fit for use.

• Challenges/Problem Solving

• Provide Tier 3 technical expert support, including complex analysis and diagnosis of technical issues (cause and impact).  Interpret and identify trends, implement proactive corrective actions, and determine any financial implications
• Work closely with vendors to troubleshoot issues and incidents
• Identifying risks and developing risk mitigation tactics, with a focus on cybersecurity risk and zero harm
• Communication Skills. Ability to Convey information effectively, efficiently, non-abrasively both verbally and in writing
• Accountable for the professionalism and quality of the infrastructure’s design and build, and capabilities delivered
• Global reach while being flexible to local cultural and business differences to deliver value (internal, external stakeholders)
• Long Hours/Weekend Work based on Project Requirements
• Bridge the gap Between Plant Infrastructure and other Technology Services Teams (Network, Wintel, Linux)
• BAU - Business as Usual Automation Program

• Qualifications

  Essential Qualifications

• Microsoft certifications, VMware

• IT or Business Management Degree or Equivalent Experience

  Desirable Qualifications

• Wonderware

• Project Management

  Experience, Skills and Knowledge

• High level of diverse technical expertise in an industrial automation environments, leading technology projects from business requirement, technical diagrams, to statements of work.
• New technology creation or evaluation of infrastructure and associated software elements
• Operating in an outsourced governance service model in a specialized operational technology field (machine visions or machine learning)
• Completed network low voltage installations and/or designs
• Stakeholder management skills, effective facilitation and influencing skills
• Conflict resolution and negotiation skills
• Listening and communications skills
• Business and Technical acumen
• Technical skills (Server Administration, AD, Azure, DNS, Networks, VMWare/ESXi)
• e week.

Remote TypeHybrid RemoteSkills to succeed in the roleActive Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].