Position Responsibilities:
- Support management on tracking the IT expense, forecast, and KPI targets, ensuring accuracy, timeliness, and alignment with approved plans
- Prepare and maintain regular management reporting on financial and headcount, providing clear insights for HK and regional stakeholders
- Review key operational finance processes, including accruals, intercompany recharge, capitalization and vendor payment requests across multiple tools and platforms, to ensure completeness and accuracy
- Perform FTE reconciliations and participate in FTE forecasting to facilitate effective resource management across both KLO and Build activities
- Assist in IT budget planning cycle by consolidating inputs and validating assumptions, perform detailed variance analysis, proactively identifying key drivers, risks, and opportunities, and supporting stakeholders to enable informed decision-making
- Partner with regional IT Finance to ensure accurate cost allocation aligned with approved budgets, while maintaining clear financial transparency
- Support process improvement initiatives using digital tools and assist in automation and standardization to improve data quality and efficiency
- Handle additional responsibilities autonomously, including hosting internal training sessions on accrual processes to ensure proper understanding and timely submission, supporting regional requests (e.g., location strategy analysis, efficiency gain analysis), and documenting and standardizing key processes by drafting SOPs for core team deliverables to drive consistency and scalability
Required Qualifications:
- Minimum 6–8 years’ experience in IT Finance / FP&A, preferably in the insurance or banking sector
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related discipline
- CA, CPA, or equivalent professional qualification is an advantage
- Strong understanding of IT cost structures, project accounting, and CapEx vs. OpEx classification
Preferred Qualifications:
- Proficiency in key tools, including:
- Microsoft PowerPoint (executive-level presentations)
- Microsoft Excel (advanced formulas, pivot tables)
- Experience with Power BI or other data visualization tools is a plus
- Strong analytical, organizational, and attention-to-detail capabilities
- Excellent communication and problem-solving skills
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
Skills Required
- Minimum 6-8 years' experience in IT Finance / FP&A
- Bachelor's degree in Finance, Accounting, Business Administration, or related discipline
- CA, CPA, or equivalent professional qualification
- Strong understanding of IT cost structures, project accounting, and CapEx vs. OpEx classification
Manulife Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manulife and has not been reviewed or approved by Manulife.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, prescription drugs, vision, critical illness, and short- and long-term disability. Mental-health support is emphasized via EAP-style services and high annual coverage limits in some regions, alongside wellness programs and navigation tools.
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Retirement Support — Retirement offerings are positioned as a meaningful part of total rewards, including group RRSP/defined contribution pension options and employer matching in some cases. Ownership-related programs such as share purchase/stock options are also described as available for eligible employees.
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Flexible Benefits — Benefits are described as robust and flexible, with customizable packages and spending-account style options in some plans. Digital tools (mobile app/claims) and reward-linked wellness programs are framed as making benefits easier to use and more engaging.
Manulife Insights
What We Do
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms








