IT Engineer

Reposted 6 Days Ago
Be an Early Applicant
Phoenix, AZ, USA
In-Office
100K-160K Annually
Mid level
Artificial Intelligence • Software
The Role
As an IT Engineer, you will provide IT support for employees, manage devices and software tools, maintain IT documentation, and enhance operational efficiency through automation and support tasks.
Summary Generated by Built In
About Fluidstack

We exist to make humanity more free. For most of human history, you farmed or you starved. Technology gave people more time for the things they wanted to do, instead of things they had to do. Powerful AI will be the biggest lever for human choice we've ever built - but only if models are aligned with what humanity actually wants. There are groups building AI who don't share these goals. Whoever deploys frontier compute infrastructure fastest will decide whether AI expands human freedom or shrinks it.

We're singularly focused on delivering 10 to 100s of GWs of compute faster than anyone else, rethinking every layer of the stack. We acquire power, design and build data centers, and operate them - with teams spanning hardware and software. Speed and scale are our key differentiators. Come be a part of building civilization-scale infrastructure for AI.


We hire people who care deeply about this problem space. If that is you, please apply!

How We Operate
  • Extreme ownership. Full autonomy. Own things end to end often taking on scope outside your core role without being asked to get things done.

  • Velocity. We drive everything forward as fast as possible.

  • First principles. Challenge every assumption. Zero analogy thinking, no egos, the best idea wins.

  • Love of the game. The frontier of AI is the most interesting problem of our time. We put in long hours at high intensity to push the frontier forward.

     
The IT Team

Examples of key problems the team is working on

  • Engineer the systems behind one of the world's largest compute buildouts. Everything runs as code, version-controlled and reproducible, so a new hire, team, or site spins up in minutes instead of days. You'll build internal infrastructure with real engineering rigor and keep it ahead of a company growing 10x.

  • Solve multi-tenancy problems most IT engineers never touch. Fluidstack runs teams, sites, and customers in parallel, and the internal systems have to keep them cleanly separated and secure at speed. You'll own architecture problems usually reserved for product infrastructure, on the inside.

  • Give every employee the speed it takes to reach 10GW. The faster the company's people move, the faster we get to 10GW. You'll own the internal systems and support that keep a 10x workforce unblocked.

     
Role Scope
  • Provide reliable, hands-on IT support for in-office and remote employees, resolving tickets fast with excellent service.

  • Support the MDM fleet across macOS, iOS, and Windows, and troubleshoot in-office network and A/V systems.

  • Administer and improve Okta and core SaaS tooling: integrations, role-based access controls, and identity hygiene.

  • Run procurement and asset management: coordinate hardware purchasing and track devices across their full lifecycle.

  • Build simple, reliable automations that cut manual work, and write clear documentation for technical and non-technical audiences.

  • Own onboarding and offboarding for employees and contractors, and support access reviews and basic identity security.

     
What We're Looking For

The below is a starting point. We always make space for exceptional people, so if you don't fit this role exactly, tell us where you would.

  • You've administered Okta (users, groups, app integrations) and managed MDM across macOS and Windows.

  • You know Google Workspace well, with some Office 365 exposure, and you support macOS, iOS, and Windows devices.

  • You build automations to replace manual work, and you reach for code or no-code tools to do it.

  • You write clearly: documentation and knowledge-base content that both technical and non-technical people can use.

  • You bring a security mindset to identity, access, and device management.

  • Bonus: No-code/low-code automation (Okta Workflows, n8n, Zapier, Workato). Scripting (Bash, PowerShell, Python). SOC 2, ISO 27001, NIST, or CIS exposure. AI tools, agents, and MCPs (Fluidstack standardizes on Claude). HRIS integrations (Deel, Rippling, Workday). API and webhook fluency.

 
Salary & Benefits
  • Competitive total compensation package (salary + equity).

  • Retirement or pension plan, in line with local norms.

  • Health, dental, and vision insurance.

  • Generous PTO policy, in line with local norms.

 

The base salary range for this position is $100,000 - $160,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.

We are committed to pay equity and transparency.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email, please email [email protected] with your resume/CV, the role you've applied for, and the date you submitted your application-- someone from our recruiting team will be in touch.

Skills Required

  • Practical experience administering Okta, including users and basic app integrations.
  • Strong knowledge of Google Workspace, with some exposure to Office 365.
  • Hands-on MDM experience with macOS and Windows.
  • Ability to support macOS, iOS, and Windows devices.
  • Familiarity with Atlassian tools for documentation and project management.
  • Experience participating in procurement and asset management processes.
  • Clear, concise technical writing skills for documentation and knowledge base content.
  • Excellent communication and customer service abilities.
  • Basic understanding of security principles and best practices.
Am I A Good Fit?
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The Company
HQ: London
30 Employees
Year Founded: 2017

What We Do

Instantly reserve dedicated clusters of NVIDIA H200s and GB200s for any scale to supercharge your training and inference workflows.

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