IT Desktop Support Specialist

Reposted 3 Days Ago
Be an Early Applicant
South Sioux City, NE, USA
In-Office
Mid level
Insurance
The Role
Provide in-person and phone-based helpdesk support, identify and troubleshoot software, PC, and network issues for users. Deliver customer-focused technical assistance, escalate when needed, and support hybrid on-site operations.
Summary Generated by Built In
Job Summary & Responsibilities

This position offers an optional hybrid work schedule, with three days working in the office and two days working remotely.


Are you someone who is ready to put your technical expertise to work in a place that values your growth and contributions? Great West Casualty Company is seeking an IT Desktop Support Specialist to join our on-site team. 


In this role, you will provide helpdesk support to various users by identifying and troubleshooting to resolve technical issues in person and over the phone. To be successful in this position, you need to be customer-service-oriented, reliable, and flexible.


Qualifications:

• High school diploma or equivalent.
• Prefer some additional vocational or technical training in software, PCs, and/or networks.

• 2-4 years of prior work experience in direct customer and/or technical computer support (software, network, etc.) preferred.


Your Future Starts Here: Benefits That Support Your Lifestyle

  • Competitive Compensation
  • Generous paid time off and paid company holiday schedule
  • Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
  • Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
  • Community volunteer opportunities
  • Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
  • Scholarships for dependents and tuition reimbursement to further your education
  • Company paid continuing education and monetary awards for professional development
  • Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who we are:

For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.


Location: South Sioux City, Nebraska


To learn more about Great West and our office locations, please visit our website www.gwccnet.com.
Great People.
Great Careers.
Great West Casualty Company.


Great West Casualty Company is an Equal Opportunity Employer.

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: South Sioux City, NE
975 Employees
Year Founded: 1956

What We Do

Working together, Joe Morten & Son, Inc. and Great West Casualty Company provide specialized insurance products and services to thousands of truckers across the country. Our unique focus on the trucking industry allows us the opportunity to provide valuable insight and understanding to the variety of people we encounter every day. If your passion is to help others, you value education and continuous improvement, you enjoy participating in community activities, and you want to be valued for your contributions, come be part of our successful team. We are members of the Old Republic group of insurance companies. Old Republic International Corporation, our ultimate parent holding company, ranks among the nation's 50 largest publicly held insurance organizations with a substantial interest in major segments of the industry. Other regional locations: -Knoxville, TN -Bloomington, IN -Boise, ID -Arlington, TX To learn more, please visit www.gwccnet.com. Join our Talent Community for job alerts and priority resume review. Go to www.gwccnet.com/talent-community. View our LinkedIn community rules at http://info.gwccnet.com/great-west-casualty-company-community-rules. Follow us on social media! Facebook: https://www.facebook.com/GreatWestCasualtyCompany/ Twitter: https://twitter.com/GreatWestCC YouTube: https://www.youtube.com/channel/UCiukqjdbXgFwF-a_qLVUmfQ

Similar Jobs

SoFi Logo SoFi

Home Equity Closing Coordinator

Fintech • Mobile • Software • Financial Services
Easy Apply
Remote or Hybrid
United States
4500 Employees

Eve Logo Eve

Vice President, Product Marketing

Legal Tech • Software • Generative AI
Easy Apply
Remote or Hybrid
United States
180 Employees

Gradient AI Logo Gradient AI

Consultant

Artificial Intelligence • Insurance • Machine Learning • Software • Analytics
Easy Apply
Remote or Hybrid
USA
120 Employees
120K-145K Annually

Wipfli Logo Wipfli

Transaction Advisory Services Manager

Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Remote or Hybrid
United States
3000 Employees
117K-158K Annually

Similar Companies Hiring

Globe Life Thumbnail
Insurance • Financial Services
McKinney, TX
3000 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana
Granted Thumbnail
Mobile • Insurance • Healthtech • Financial Services • Artificial Intelligence
New York, New York
23 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account