We are seeking an experienced Windows Server Engineer to join our Windows Application Management Services Team. In this role, you will serve as a key technical resource, partnering with developers and vendors to deploy, maintain, and troubleshoot Windows Server-based applications. You will also play a critical role in onboarding teams into our DevOps platform and driving automation of application deployment pipelines.
Responsibilities
- Collaborate with internal development teams and third-party vendors to deploy, configure, and support applications hosted on Windows Server infrastructure
- Troubleshoot complex application and platform issues across the full Windows Server stack, identifying root causes and driving resolution
- Assist teams in onboarding to the organization's DevOps platform, guiding them through best practices and standardized workflows
- Design, develop, and maintain automation scripts and processes to streamline application deployments and reduce manual effort
- Manage and maintain IIS-hosted web applications, including configuration, performance tuning, and issue resolution
- Administer and troubleshoot database connectivity, including MySQL, SQL Server, and ODBC connections
- Manage certificate lifecycles, including provisioning, renewal, installation, and troubleshooting across application environments
- Create and maintain documentation for processes, configurations, and runbooks
- Participate in on-call rotations or incident response as neede
Education & Experience
- Minimum 8 years of experience as a Windows Systems Engineer
— OR —
- Bachelor's degree and a minimum of 4 years of experience as a Windows Systems Engineer
Required Qualifications
- Strong troubleshooting skills with a demonstrated ability to diagnose and resolve complex, multi-layered technical issues
- Deep experience with Windows Server administration (2016/2019/2022)
- Proficiency in IIS configuration, management, and troubleshooting
- Experience with Team Foundation Server (TFS) / Azure DevOps Server
- Strong PowerShell scripting skills for automation, administration, and tooling
- Working knowledge of MySQL, SQL Server, and ODBC connection configuration and troubleshooting
- Experience managing SSL/TLS certificates — provisioning, binding, renewal, and troubleshooting
Preferred Qualifications
The following skills are not required but are considered a strong plus:
- Configuration Management & IaC: Ansible, Crossplane, Terraform
- Collaboration & Project Tracking: JIRA, Confluence
- Containers & Orchestration: Kubernetes
- Operating Systems: Linux
- Source Control: Git, Git branching strategies, GitHub, Bitbucket
- CI/CD & Artifact Management: Jenkins/CloudBees, Artifactory, Xray, ArgoCD
Skills Required
- At least 8 years of experience as a Windows Systems Engineer, or a bachelor's degree with at least 4 years of Windows Systems Engineer experience
- Strong troubleshooting skills for diagnosing and resolving complex, multi-layered technical issues
- Deep experience administering Windows Server 2016, 2019, and 2022
- Proficiency configuring, managing, and troubleshooting IIS
- Experience with Team Foundation Server or Azure DevOps Server
- Strong PowerShell scripting skills for automation, administration, and tooling
- Working knowledge of MySQL, SQL Server, and ODBC configuration and troubleshooting
- Experience managing SSL/TLS certificates, including provisioning, binding, renewal, and troubleshooting
- Experience with Ansible, Crossplane, or Terraform
- Experience with JIRA or Confluence
- Experience with Kubernetes
- Experience with Linux
- Experience with Git, GitHub, Bitbucket, and Git branching strategies
- Experience with Jenkins, CloudBees, Artifactory, Xray, or ArgoCD
First Horizon Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Horizon Bank and has not been reviewed or approved by First Horizon Bank.
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Retirement Support — Retirement offerings include a 401(k) plan with company matching contributions up to 6% of pre-tax income, alongside FSA/HSA options and a defined benefit pension plan. Stock purchase and equity programs (including options and RSUs) also add to longer-term wealth-building opportunities for eligible employees.
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Parental & Family Support — Parental leave is available for childbirth, adoption, foster parenting, or surrogacy, and adoption reimbursement is included in the package. These family-building benefits broaden support beyond traditional maternity/paternity leave structures.
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Wellbeing & Lifestyle Benefits — Wellbeing support includes an internal wellness program, an employee assistance program, and access to a digital wellness platform. Group life insurance and disability coverage (including no-cost options) strengthen financial protection and day-to-day support.
First Horizon Bank Insights
What We Do
When we opened our doors in 1864 on North Court Street in Memphis, we had a simple mission: to provide the best service to our customers, one opportunity at a time. In the 150 years that followed, our communities transformed and expanded. We’ve seen our business and banking in general grow and adapt to the changing needs of customers through the years. But one thing that will always remain constant is our commitment to financial integrity and to helping our customers take good care of their money.
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