Jobs at First Horizon Bank

Provides technical support for vendor-backed corporate systems, serving as the liaison among business partners, vendors, and technology teams. Responsibilities include troubleshooting incidents, coordinating implementations and releases, managing vendor escalations, conducting root-cause analysis, implementing fixes, maintaining knowledge articles, and supporting requirements analysis, process mapping, testing, and UAT. The role also follows change-management, governance, security-review, and incident-management practices, with possible on-call support for critical incidents.

Analyzes, underwrites, and monitors credit facilities for specialty finance and middle-market borrowers. Responsibilities include spreading financial statements, evaluating repayment capacity, collateral, guarantors, risk ratings, and new business opportunities; monitoring portfolio risks; managing complex credit analyses; communicating with clients and internal stakeholders; and presenting credit requests for approval.

Leads first-line risk and control management across banking operations, including issues and risk events, RCSA, control design and testing, remediation, regulatory and audit engagement, risk reporting, and business partnership. Establishes risk standards, strengthens control programs, analyzes root causes and trends, challenges risk assessments, and guides senior leaders and risk staff across consumer and small business banking.

Leads the deposit compliance program across banking products, channels, and operations. Advises deposit, digital banking, and branch teams on regulatory obligations; owns risk assessments, controls, KRIs, issue remediation, and regulatory change management. Reviews product changes and communications, supports exams and audits, maintains policies and procedures, investigates potential breaches and client harm, and oversees compliance training and implementation.

Underwrite and analyze commercial real estate loans, including borrower financials, leases, appraisals, construction budgets, cash flows, covenants, collateral, and repayment capacity. Prepare credit approval documentation, determine credit exposure and loan grades, monitor assigned loan portfolios, maintain accurate systems and reporting, and support Portfolio and Relationship Managers. Participate in credit discussions, client meetings, due diligence, and special projects while exercising independent judgment and maintaining strong attention to detail.

Leads regional commercial loan portfolio management, monitors asset quality and performance metrics, supports markets without portfolio management leads, and resolves workflow and business continuity needs. Delivers commercial credit training and coaching to new Credit Analysts, helps with talent acquisition and performance management, leads asset quality meetings, and represents the region in commercial lending initiatives. Requires strong commercial underwriting, portfolio management, communication, organizational, analytical, and training skills.

Develops and grows client relationships, referral partnerships, and financial services revenue. Provides advice on investments, financial planning, estate planning, brokerage, trust, insurance, and family office solutions. Conducts client meetings and annual reviews, evaluates changing objectives, recommends appropriate solutions, communicates the firm’s value proposition, monitors market trends, and drives community-based business development.

Provides analytical support for commercial credit underwriting and portfolio management. Responsibilities include financial statement spreading and analysis, loan request preparation, covenant monitoring, industry research, credit approval documentation, portfolio performance tracking, and identifying borrower financial trends. The role collaborates with relationship managers, portfolio managers, credit officers, senior management, and clients while maintaining accurate loan system records and meeting production deadlines.

Manages a portfolio of distressed commercial loans, developing workout and recovery strategies to mitigate credit risk and maximize collections. Responsibilities include restructuring loans, securing collateral, contacting delinquent borrowers, authorizing extensions, recommending non-accruals and charge-offs, maintaining account records, coordinating foreclosures and repossessions, and overseeing outside vendors and law firms. The role also prepares financial reports and ensures compliance with servicing and governance procedures.

Owns first-line risk and control coverage for assigned banking businesses. Responsibilities include issue remediation, operational risk event management, RCSA execution, control documentation, risk reporting, regulatory and audit responses, business risk partnership, and product or process change assessments. The role requires evaluating root causes, action plans, control effectiveness, residual risk, emerging risks, and escalation decisions while influencing business leaders without direct authority.

Build and manage relationships with banks and other financial institutions, presenting fixed-income investment, loan participation, funding, and liquidity solutions. Analyze balance sheets, portfolios, liquidity ratios, interest rates, and market conditions to identify opportunities. Prepare client presentations and market commentary, support business development and transaction execution, maintain CRM records, and ensure compliance with banking and securities regulations.

Supports fixed-income sales staff and institutional customers by coordinating trade execution, customer care, trade aftercare, and communication with trading, operations, back-office, strategy, and trade desk teams. Maintains customer and broker relationships, resolves trade-related issues, streamlines processes, evaluates markets and portfolios, and uses financial, compliance, and pricing systems. Must learn proprietary tools and obtain required securities licenses if not already held.

Oversee and execute in-person event marketing strategy, including venue research, contracts, logistics, event assets, layouts, catering, audiovisual needs, registration, and on-site support. Coordinate with procurement, creative, CRM, analytics, and local teams to manage event branding, campaigns, messaging, promotion, and ROI. Optimize event formats and processes while ensuring events are delivered on schedule and within budget. Travel, evening, and weekend work may be required.

Partners with hiring leaders to define talent needs and leads full-cycle recruitment from sourcing through onboarding transition. Conducts structured screening, evaluates technical and behavioral competencies, builds talent pipelines, provides market intelligence, and uses recruiting technologies, analytics, and AI-enabled tools to improve hiring outcomes. The role also develops a recruiting specialty and supports consistent, skills-based selection practices.

Supports ATM and debit card technology applications through technical analysis, systems integration, architecture, vendor oversight, requirements definition, Scrum facilitation, issue resolution, change management, audit support, and regulatory compliance. Partners with product owners, business teams, operations, release management, and technology stakeholders to prioritize work, remove blockers, maintain applications, and advance tactical and strategic objectives.

Manages and grows a commercial banking client portfolio by developing new relationships, expanding existing accounts, structuring and underwriting loans, recommending pricing and credit decisions, and ensuring covenant and closing compliance. Advises clients on financial products and strategies, coordinates deal teams and underwriting activities, monitors portfolio risk, and mentors bank associates.

Provides analytical support for commercial and corporate lending by spreading financial statements, analyzing borrower performance, preparing loan requests, monitoring covenants, conducting industry research, and supporting underwriting and portfolio management. Collaborates with portfolio managers, relationship managers, credit officers, senior management, and clients while ensuring accurate loan documentation, credit assessments, policy compliance, and timely completion of portfolio tasks.

Manages specialty finance portfolios and supports relationship development for asset-based and cash-flow lending clients. Responsibilities include evaluating transaction risks, recommending credit structures, preparing credit memos, leading underwriting and due diligence, overseeing legal documentation, monitoring portfolio performance, coordinating with Relationship Managers and Credit Analysts, and mentoring junior associates. The role also identifies cross-sell opportunities and maintains credit quality and servicing standards.

Reviews complex commercial credit relationships and evaluates portfolio quality, credit risk practices, policy compliance, and emerging risks. Leads examinations from planning through reporting, identifies root causes, recommends corrective actions, validates issue resolution, and monitors commercial units. Completes reporting, special projects, and quality reviews while mentoring less experienced team members and maintaining strong communication, independence, and ethical standards.

Supports CECL, credit loss forecasting, and stress testing for consumer and commercial lending portfolios. Extracts and analyzes model results, prepares reserve reporting and presentations, evaluates economic forecast impacts, maintains procedures, validates data and calculations, and performs ad hoc credit risk analysis using Dataiku, Power BI, Excel, Python, and SQL.