Jobs at First Horizon Bank

Provides advanced production support for network and desktop environments, including user support, monitoring, troubleshooting, configuration, enhancements, and outage resolution. Supports planning and execution of new network designs, configurations, and implementations. Serves as a cross-functional point of contact and business partner while applying systems integration, technical analysis, application support, and project lifecycle expertise. Requires up to 10% domestic travel.

Leads Treasury Management sales for a designated area, develops new and existing client relationships, designs customized solutions, and supports ongoing client service. Manages, coaches, trains, and evaluates Treasury Management Sales associates while partnering with Commercial and Private Banking teams. Drives sales objectives, conducts client calls and internal training, and ensures strong team performance aligned with bank strategy and values.

Supports private client relationship managers and banking staff with account opening and maintenance, client service, payment and wire processing, loan and collateral administration, compliance coordination, documentation, and issue resolution. Serves as a liaison among relationship teams, compliance, underwriting, legal, and operations. Manages confidential records, changing priorities, and multiple deadlines while supporting private wealth clients and assisting with loan closings and client events.

Conducts confidential sanctions and financial-crime investigations, reviews potential OFAC matches, researches transactions, applies sanctions regulations, supports screening-system testing, and assists with audits, examinations, and regulatory information requests.

Manage and grow a commercial banking client portfolio by acquiring prospects, deepening relationships, and delivering customized lending, deposit, and banking solutions. Advise clients on financial needs, structure complex credit solutions, monitor portfolio risk, and collaborate with credit and treasury specialists. Drive loan, deposit, fee-income, and retention goals while maintaining regulatory compliance and community relationships.

Designs and develops complex Salesforce solutions for digital banking, including Financial Services Cloud architecture, Apex automation, Lightning interfaces, integrations, security frameworks, AI capabilities, and CI/CD pipelines. Leads code quality, release governance, technical design, compliance modeling, testing, and developer mentorship. Requires extensive Salesforce experience in financial institutions, advanced Apex and integration expertise, multiple certifications, and knowledge of Salesforce AI technologies.

Develop and grow client relationships, generate revenue, provide investment and financial planning advice, conduct client reviews, and build referral partnerships. The advisor will support clients’ financial and estate-planning goals, communicate the firm’s value proposition, monitor market trends, recommend investment solutions, and drive business development within the community.

Processes collateral lien releases for consumer and commercial loans, including real estate, vehicle titles, UCC filings, securities, and deposit accounts. Prepares and records release documents, processes paid-loan and integrity reports, communicates with recording offices and vendors, maintains accurate imaging records, and ensures compliance with policies, controls, and service-level agreements. Provides internal and external customer service while supporting procedure testing and documentation.

Supports wealth management advisors by managing client relationships, account openings and maintenance, paperwork, service inquiries, reconciliations, and compliance procedures. Coordinates with sales, compliance, back-office teams, and other business lines while maintaining accurate client data and records. Handles inbound requests, monitors workflows, supports client and prospect meetings, and manages multiple time-sensitive assignments. Requires strong organization, communication, customer service, Microsoft Office proficiency, and preferably FINRA and insurance licenses.

Manages commercial banking relationships with high-value clients, develops new business, structures and recommends loans, evaluates credit risk, prepares underwriting materials, coordinates deal teams, finalizes term sheets and closing requirements, monitors covenants and portfolio performance, and advises clients on financial products and strategies.

Leads a team of data analysts supporting marketing campaigns and projects. Defines audience, segmentation, and measurement requirements; designs Alteryx workflows and ETL processes; connects Salesforce, Data Cloud, Databricks, and other platforms; ensures data quality, integrity, privacy, and regulatory compliance; and improves reusable data delivery processes across marketing technology systems.

Supports wealth management advisors and clients through account opening, maintenance, documentation, transaction processing, compliance procedures, and service issue resolution. Manages client communications, referrals, account activity reviews, data accuracy, operational workflows, and changing priorities. Coordinates with sales, compliance, back-office teams, and other business lines while helping improve client satisfaction and system usage.

Participates in a 24-month banking rotation program across business areas, supporting projects, client activities, process improvements, and operational initiatives. Builds enterprise knowledge, business acumen, leadership readiness, and cross-functional relationships through rotations, mentoring, training, and capstone work. Prepares updates and recommendations, completes development activities, applies feedback, and demonstrates sound judgment, adaptability, accountability, and alignment with bank values.

Processes paper and electronic data accurately, prepares departmental reports and budget roll-ups, maintains documentation, handles routine information requests, supports customers, and assists with employee or community projects while completing required compliance training.

Supports Corporate Treasury’s Pricing and Profitability Team by analyzing financial data, developing business requirements, validating data, coordinating user acceptance testing, documenting controls and system dependencies, investigating system issues, and improving processes and data quality. The role serves as a business-side subject matter expert and partners with technology, data management, business teams, and vendors on system enhancements and strategic analytical initiatives.

Reviews and investigates potential OFAC sanctions matches, identifies transactions requiring blocking or rejection, researches supporting documentation, applies sanctions regulations, assists with screening system testing, and supports audits, examinations, and regulatory information requests.

Provides senior-level client service and operational support for commercial banking accounts. Responsibilities include opening and maintaining accounts, reviewing KYC and beneficial ownership documentation, processing transactions and loan support activities, resolving exceptions, addressing client inquiries, identifying cross-selling opportunities, preparing reports and client materials, and mentoring and training other Client Specialists while ensuring compliance and operational accuracy.

Manages first-line risk and controls in a regulated banking environment. Responsibilities include issue lifecycle management, operational risk event analysis, RCSA, control inventory and effectiveness assessments, remediation, audit and regulatory support, risk reporting, and advising business leaders. The role requires strong root cause analysis, corrective action planning, consumer banking knowledge, and the ability to influence control owners and leadership without direct authority.

Manages mortgage loan pipeline pricing, investor commitments, hedge performance, rate monitoring, and daily rate-sheet distribution. Maintains relationships with secondary-market investors, supports risk mitigation and profitability, ensures compliance with bank and investor requirements, and oversees new loan product releases.

Manage and troubleshoot Windows Server applications, IIS-hosted web applications, databases, connectivity, and SSL/TLS certificates. Partner with developers and vendors, onboard teams to DevOps platforms, and automate application deployment processes using PowerShell. Maintain documentation, resolve complex technical issues, support CI/CD workflows, and participate in on-call incident response.