City/State
Virginia Beach, VAWork Shift
First (Days)Overview:
OverviewSentara Healthcare’s Information Technology division is seeking a proven leader at the individual contributor level to join the IT Business Relationship Management team.
The Business Relationship Manager (BRM) primary focus is ensuring that the business and IT management are aligned; they do this by fostering open communication, shared understanding, and collaborative planning.
Additionally, they engage early and often to understand the business needs, strategy, potential opportunities, and help the business navigate IT when needed. Ensure a comprehensive understanding of IT cost implications associated with project intake, while validating funding availability and approval prior to the initiation of IT work. BRMs act as a bridge between business and IT, helping reduce issues, remove roadblocks, and keep work moving forward. The BRM drives key relationships and actively partners with Senior Leadership, IT Strategy, IT PPM, Enterprise Architecture, Transformation Office, Finance, and Contracting to support shared ownership, clear decisions, and strong business outcomes.
The BRM currently being recruited will support the Sentara Health Plan division of the organization. The ideal candidate
The ideal candidate will understand health plan business operations. Prior information technology experience—including project management, ServiceNow, and/or core service management fundamentals—is highly desired.
Education
- Bachelor’s degree in IT, business, or related field or an equivalent Preferred)
Certification/Licensure
- relevant certification (Preferred)
Experience
- Minimum 5- 7 years of relevant work experience in areas of IT, healthcare, or business relationshi pmanagement, process engineering, and/or business analysis or other related experience.
- Health plan experience.
- Master of listening, reframing, influencing, and persuading• Excellent interpersonal, communication, presentation & leadership skills
- Must be skilled at interacting with IT and business partner senior leadership•
- Must demonstrate ability to build exceptional working relationships with both the business unit and ITto establish a sense of trust, team engagement, and ownership•
- Strategic agility and partnering – can anticipate future business needs and has broad knowledge andperspective of the business unit
- Strong business IQ – has a deep understanding of the business unit operations, operating model, andpriorities.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Skills Required
- Bachelor's degree in IT, business, or a related field, or equivalent experience
- Relevant certification
- 5-7 years of relevant experience in IT, healthcare, business relationship management, process engineering, business analysis, or related areas
- Health plan experience
- Ability to listen, reframe, influence, and persuade
- Strong interpersonal, communication, presentation, and leadership skills
- Experience interacting with senior IT and business leadership
- Ability to build strong working relationships, trust, team engagement, and ownership
- Strategic agility and ability to anticipate future business needs
- Deep understanding of business unit operations, operating models, and priorities
Sentara Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sentara Healthcare and has not been reviewed or approved by Sentara Healthcare.
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Parental & Family Support — Four weeks of paid parental leave at full base pay and two weeks of job‑protected family caregiver leave support major life and care needs. Emergency back‑up care and reimbursements for infertility, adoption, and surrogacy further bolster family support.
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Retirement Support — A 401(A) plan alongside 403(B)/401(K) employer matching is designed to strengthen long‑term financial security. Company‑paid life insurance with buy‑up options adds additional protection for families.
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Flexible Benefits — Choice of medical plan designs and dental/vision options enables tailoring coverage to individual needs. An annual election between tuition assistance and student‑loan repayment offers flexibility to align with financial or education priorities.
Sentara Healthcare Insights
What We Do
Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.
