IT Business Relationship Manager

Posted Yesterday
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Glen Allen, VA, USA
In-Office
140K-150K Annually
Mid level
Industrial • Manufacturing
The Role
Serves as the strategic liaison between IT and business units, advising stakeholders on IT services, processes, technology solutions, and initiative prioritization. Builds relationships with business leaders, translates business needs into technology opportunities, coordinates with IT delivery teams, and identifies improvement initiatives aligned with organizational priorities, business value, risk, and available resources.
Summary Generated by Built In

Imagine yourself…  

  • Growing your expertiseand expanding your skillset with every project. 
  • Thriving in a supportive team environmentthat inspires you to strive for excellence. 
  • Joining a companywith a proven track record of success and an exciting future. 

 

 It’s possible with a role at ChemTreat.  

 

ChemTreat, a Veralto company, is the nation’s largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. We understand and respect the awe-inspiring power of water to impact industries, and to sustain and enhance lives. Our 2,000 associates across North and South America maximize this power for our customers- from power producers to food and beverage companies to the automotive industry- helping them grow their businesses while protecting people and the environment.  

 

When you join the ChemTreat team and the broader Veralto network, you’ll have the chance to shape the future of our planet and the future of your career. You’ll have opportunities to build new skills and invest in your development, all while doing meaningful work that makes an everyday impact on the world’s vital water resources.  

 

Learn more about how our team is maximizing the power of water:  https://wi.st/3vH5OUK 

 

Reporting to the Business Systems Analysis Manager, the IT Business Relationship Manager (BRM) serves as the strategic liaison between Information Technology and assigned business units. This role is responsible for building strong relationships with business leaders, developing a deep understanding of business goals and challenges, and identifying opportunities where technology can enable business growth, efficiency, innovation, and operational excellence. The BRM acts as a trusted advisor to business stakeholders, translating business needs into technology opportunities while ensuring IT initiatives align with organizational priorities. The position works collaboratively with business leadership, PMO Leadership, architects, analysts, and vendors to align benefit realization through technology solutions.

What You’ll Do:

  • Serve as the primary liaison for business stakeholders seeking assistance, guidance, or engagement with IT.
  • Guide business partners through established IT processes related to incidents, investigations, enhancement requests, projects, and technology initiatives.
  • Ensure business stakeholders understand available IT services, support models, governance, and intake procedures.
  • Coordinate with IT teams to facilitate timely responses and appropriate ownership of business requests.
  • Serve as a point of contact for business stakeholders when recurring patterns of IT service, communication, or prioritization barriers raise broader business concerns.
  • Partner with IT delivery teams to evaluate solution options and recommend appropriate technologies.
  • Assist business stakeholders in prioritizing initiatives based on business value, risk, resource requirements, and strategic alignment.

What You’ll Bring:

Required

  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field, or 5 years’ experience in lieu of degree 
  • 4+ years of experience in BRM, IT Consulting, Program Management, or similar roles.
  • Experience working with senior business leaders and cross-functional teams.
  • Proven track record identifying and implementing business improvement initiatives.

Preferred

  • Experience with digital transformation initiatives.
  • IIBA, BRMP, CBAP, PMI, or similar professional certification.
  • Experience within manufacturing, distribution, sales, service, or industrial business environments.

 

 

ChemTreat is proud to be a part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way. 

US ONLY: 

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $140,000 - $150,000 USD per year. This job is also eligible for Bonus Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.
 

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Skills Required

  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field, or five years of experience in lieu of a degree
  • Four or more years of experience in business relationship management, IT consulting, program management, or similar roles
  • Experience working with senior business leaders and cross-functional teams
  • Proven track record identifying and implementing business improvement initiatives
  • Experience with digital transformation initiatives
  • IIBA, BRMP, CBAP, PMI, or similar professional certification
  • Experience within manufacturing, distribution, sales, service, or industrial business environments
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The Company
HQ: Waltham, MA
463 Employees

What We Do

Imagine a world where everyone has access to clean water, safe food and medicines, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $4.8B global leader in essential technology solutions. Our industry-leading companies are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future. Veralto’s Water Quality companies—Aquatic Informatics, ChemTreat, Hach, McCrometer, OTT HydroMet, Sea-Bird Scientific, Trojan Technologies, and XOS—help customers manage, treat, purify, and protect the global water supply, from municipal and wastewater treatment facilities to lakes, rivers, watersheds, and oceans. And our Product Quality and Innovation companies—Esko, Linx, Pantone, Videojet, and X-Rite—help protect the world’s food, medicine, and essentials by enabling customers to track and authenticate the billions of goods that travel the global supply chain every day. Veralto is headquartered in Waltham, Massachusetts, with 300+ locations worldwide. Our global team of 16,000 associates is guided by the Veralto Enterprise System and united by a powerful purpose: Safeguarding the World’s Most Vital Resources

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