iKnowHow Group is a dynamic, international technology company with 24+ years of experience and a team of 300+ talented professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and the Public Sector.
Through its specialized subsidiaries, it brings domain expertise in areas such as Health and Robotics—blending deep industry knowledge with advanced, future-ready technologies.
At its core, iKnowHow S.A. delivers end-to-end project development - both internal and client-facing - turning strategy into scalable, real-world solutions. Our portfolio spans Data & AI platforms, enterprise integration, cloud-native applications, and large-scale digital transformation initiatives, enabling leading organizations across the public and private sectors to evolve and grow.
We’re looking for curious, driven people who want to create impact through technology—and grow with us.
We are seeking a dynamic and analytical IT Business Analyst to join our team and contribute to the design and implementation of solutions that improve our clients’ business processes and information systems.
Responsibilities
- Analyze business needs and capture requirements to support software solutions
- Document and communicate specifications to technical teams and clients
- Translate business requirements into functional and technical specifications
- Configure systems to implement business processes
- Participate in the design and optimization of business workflows
- Plan, prepare, and support User Acceptance Testing (UAT)
- Maintain continuous communication and reporting to stakeholders throughout project lifecycles
- Develop and maintain strong, trust-based relationships with clients
Requirements
- University degree (Computer Science or related field – a Master’s degree is a plus)
- At least 2+ years of experience as a Business Analyst or in software application consulting
- Experience in Business Automation and/or Digital Transformation projects
- Experience in analyzing and documenting business processes and requirements
- Good understanding of business systems (ERP, CRM, Workflow systems, or other enterprise applications)
- Ability to translate business needs into technical solutions
- Experience with document management and workflow solutions
- Strong analytical, organizational, and problem‑solving skills
- Excellent communication skills and a customer‑centric approach
- Excellent command of English
Benefits
- An attractive salary package
- Private health insurance plan
- Career development and growth opportunities
- Continuous training via personalized seminars
- An amazing private & open-office workspace in Athens #LI_Hybrid
- Stable and enjoyable working environment
What We Do
iKnowHow is a Greek technology firm based in Athens and currently employing more than 120 engineers and IT professionals. The company was founded in 2002 and has since grown rapidly holding nowadays a significant market share in Greece, Cyprus and Europe. For almost two decades, the company has been offering a wide range of tailor made software solutions and specialized ICT strategy consulting services as well as building complex enterprise applications with emphasis on Digital Government, Business Automation, Information Security, Digital Transformation, e-Health and Industrial Automation solutions. The past years the company has significantly increased in size and financial yield, reaching almost 120 employees. IKH is organized into three business units: digital government, healthcare, and robotics. Our longstanding partnership with IBM and our knowledge of Open Source technologies has allowed us to complete significant ICT work for local and international organizations. IKH Innovation, our robotics arm, is a world-class team of robotics and software engineers with expertise in mechanical design, embedded control, data-driven intelligence and mobile robots. IKH Innovation designs and builds tailor-made robotic solutions capable of performing in demanding environments. evorad™ is our comprehensive RIS / PACS suite designed to cover a radiology department's needs from the moment patients walks in to the moment they walk out with their examination and their digital diagnostic report in hand. evorad™ has become the premier PACS solution of Greek public hospitals, used not only to process thousands of examinations per day, but also as the main teaching tools in medical schools and university hospitals.
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