IT Business Analyst

Working model: Hybrid | Type: Full-time

Accepted is a software and digital transformation services firm helping clients accelerate innovation in Finance, Energy, Gaming, Telco, and beyond. With 20+ years of engineering excellence, we’re known for building outcome-driven solutions and high-performing teams that feel like part of your own.

We’re looking for an IT Business Analyst to strengthen our hybrid delivery teams.

• Gather and analyze business requirements through workshops, interviews, and process walkthroughs with business stakeholders;
• Translate business needs into clear and structured functional and non-functional requirements;
• Produce and maintain project artefacts including BRDs, Functional Specifications, User Stories, and Use Cases;
• Analyze and model business processes (AS-IS / TO-BE) and contribute to solution design activities alongside Development teams and external vendors;
• Support UAT activities by preparing test scenarios, coordinating testing cycles, and consolidating stakeholder feedback;
• Maintain requirements traceability and ensure alignment throughout the project lifecycle;
• Collaborate with PMO teams to improve templates, standards, and project documentation practices;
• Coordinate smaller-scale initiatives when needed, supporting project tracking, follow-ups, meeting minutes, and stakeholder communication.

• Experience:
• 3–5 years of experience in Business Analysis, Requirements Analysis, or IT Consulting roles.
• Technical Knowledge:
• Certifications such as ECBA, CCBA, or CAPM;
• Familiarity with Scrum frameworks and certifications such as PSM I or PSPO I;
• Strong understanding of business analysis methodologies and techniques including BPMN, UML, Use Cases, and User Stories;
• Experience facilitating workshops and managing communication with multiple stakeholders;
• Good understanding of SDLC methodologies, including both Agile and Waterfall environments;
• Hands-on experience with tools such as Jira, Confluence, MS Office, Visio, Miro, or similar diagramming/collaboration platforms.
• Soft Skills:
• Strong analytical thinking with attention to detail and a structured problem-solving mindset;
• Excellent written and verbal communication skills, with the ability to produce clear business and technical documentation;
• Team-oriented mindset with strong organizational and coordination skills.

• Competitive compensation aligned with your experience and skills;
• Annual bonus scheme linked to company performance;
• Private medical, dental, and life insurance coverage;
• Ongoing professional development through training and certifications;
• Structured mentoring to support your growth and advancement.

Apply today and grow with a company where innovation, trust, and excellence come together. All applications are confidential. We are proud to be an Equal Opportunity Employer.