IT Business Analyst (2)

Posted Yesterday
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Stockholm
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
The IT Business Analyst role involves bridging business and technology, translating requirements into actionable deliverables, and supporting solution design and testing in a dynamic, agile environment.
Summary Generated by Built In

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. 

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. 

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

About Edenred

Edenred is a leading digital platform for services and specific purpose payments, connecting more than 60 million users and over 2 million partner merchants in 45 countries via 1 million corporate clients. In Sweden, Edenred helps employers attract, engage, and reward employees by providing taxadvantaged benefits and digital payment tools tailored to the local market, including lunch/meal benefits and wellness (friskvård) allowance management, employer portals, employee mobile apps, cards/digital wallets, and integrations with HR/payroll systems that offer spend controls, reporting, and compliance features.

 

Role summary

Operate transversally across Edenred Sweden’s product landscape including employee benefits (50%) and the Nordic Delicard B2B2C ecommerce platform (50%) to bridge business and technology. Identify opportunities, analyze complex problems, and translate business needs into clear, testable requirements and collaborative solution designs. Work closely with Product, Engineering, Architecture, Security, Operations, and thirdparty providers to ensure delivery quality, governance, and adoption in an agile environment, while adhering to the mutualized Nordic platform logic for Delicard (Sweden/Finland).

 

Key responsibilities

Requirements discovery and translation:

- Lead workshops and interviews with commercial, product, and operations stakeholders.

- Translate business goals into user stories with acceptance criteria, functional specs, and, where needed, technical specs (API/interface contracts, data mappings, nonfunctional requirements).

- Document currentstate and futurestate process flows, data models, and system contexts; perform impact analysis, define scope boundaries, and maintain endtoend traceability from business requirements to test cases.

 

Solution design support

- Partner with engineers and architects to shape solution options, clarify integration needs, and align on APIs, data flows, sequencing, and nonfunctional requirements.

- Evaluate tradeoffs, estimate benefits/effort, deliver data analysis to support datadriven decision making, and provide ROIoriented recommendations.

 

Backlog and delivery facilitation

- Collaborate with Product Managers/Owners to refine and prioritize the backlog; manage crossteam dependencies and change impacts so requirements are developmentready.

- Work closely with internal teams and the thirdparty ecommerce provider using agile methodologies (Scrum/Kanban), supporting sprint planning and ceremonies to ensure timely delivery of increments.

- Coordinate release readiness with impacted stakeholders, preserving the mutualized Nordic platform logic and avoiding unnecessary complexity in evolution and operations.

 

Testing, quality, and operations

- Define and support UAT: prepare test scenarios, coordinate business validation, triage defects, and support signoff on readiness.

- Support incident triage and rootcause analysis for product and integration issues; ensure data quality, compliance, and security requirements, particularly for payments/financial use cases, are captured and tested.

 

Vendor and governance coordination (Delicard platform)

- Act as liaison between Edenred stakeholders (Sweden/Finland, Product, Technology) and the thirdparty ecommerce provider; communicate priorities, timelines, and progress.

- Coordinate governance between involved parties (Edenred Sweden/Finland, Edenred Management, Provider, Stakeholders), including steering committees and project committees; help ensure adherence to SLAs while driving continuous improvements with the provider.

 

Reporting and optimization

- Build and maintain lightweight reporting (KPIs, dashboards) to monitor outcomes and adoption; interpret KPIs to drive actionable insights and continuous improvement.

 

Customer and user experience

- Streamline clientfacing processes to improve usability and reduce friction; collaborate with UX/UI roles to create intuitive, engaging experiences and incorporate user feedback.

 

What you bring

- Experience delivering digital products or platforms, with a proven track record translating commercial/business requirements into functional and technical deliverables (user stories, API specs, data mappings, sequence diagrams).

- Strong understanding of integrations, APIs, data flows, and nonfunctional requirements (performance, security, reliability).

- Handson with Agile practices (Scrum/Kanban), backlog refinement, acceptance criteria, and agile tools (e.g., Jira).

- Proficient with SQL; comfortable analyzing data to support decisions; experience with Excel and Power BI.

- Excellent communication skills; able to convey complex topics to both business and technical audiences. Analytical, structured, and solutionoriented.

- Strong understanding of B2B2C ecommerce platforms and their technologies (e.g., payment gateways, inventory management, order processing, CRM) is a plus for the Delicard scope.

- Familiarity with data protection, security, public cloud, and application architecture; experience in vendor management and SLAs/governance is advantageous.

- Education: Bachelor’s degree in a relevant field (computer science, business, information systems) or equivalent experience.

 

Languages/Location

- English and Swedish required; Finnish is a plus.

- Location: Stockholm, Sweden.

 

About Edenred Sweden

Edenred Sweden serves employers of all sizes, their employees, and affiliated merchants, operating from Sweden (head office in Stockholm) as part of the international Edenred Group. For more information, see edenred.se and edenred.com.

 

Apply now and Vibe with Us!

Top Skills

Agile
APIs
Excel
Power BI
SQL
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The Company
Waltham, Massachusetts
7,105 Employees

What We Do

Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting 60 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients.

Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards).

True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility.

Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.

In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards.

Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good and MSCI Europe.

Our employees vibe with a passion for customer service, respect, imagination, simplicity and the entrepreneurial spirit that are Edenred’s values. For everyone who wants to experience that vibe, who needs it in their professional life, we want to be the best company to come and work and develop each person who takes part in the Edenred adventure

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