IT - Analyst, Network Engineer (Jr. Network Engineer)

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Nashville, TN, USA
In-Office
Mid level
Healthtech • Telehealth
The Role
Maintain and troubleshoot ArchWell Health’s data, voice, cloud, and clinical-center network infrastructure remotely. Diagnose network issues, reconfigure switches and network devices, support VoIP and QoS, coordinate with onsite technicians and vendors, deploy new sites and Internet circuits, manage Azure network resources, and maintain technical documentation while following established processes.
Summary Generated by Built In

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities. 
 
 

Job Summary:
 
 

The Network Engineer will remotely help maintain the operational IT infrastructure at ArchWell Health.  This includes the data and voice network at our clinical centers as well as our cloud network infrastructure.  This can include anything from diagnosing and fixing issues to reconfiguring the network to accept new devices. The Network Engineer will likewise have opportunities for involvement in various IT projects and center network deployments.
 
 

Duties/Responsibilities:

  • Investigate reported network issues and diagnose root cause
  • Remotely work with onsite technicians to deploy new hardware or troubleshoot existing
  • Working with vendors as necessary to resolve issues
  • Reconfigure switchports to accommodate specific devices
  • Reconfiguring network devices according to established standards
  • Assist in the creation and maintenance of documentation
  • Remotely assist in turning-up new Internet circuits
  • Remotely assist in deploying networks at new sites
  • Configure/re-configure Azure Resource Groups
  • Complying with documented processes for standard tasks 

Required Skills/Abilities:

  • Strong understanding of networking fundamentals and common protocols
  • Working knowledge of VLANs and network segmentation
  • Ability to do independent research on unfamiliar topics
  • Working knowledge of Cisco Meraki and Cisco ASA
  • VoIP and QoS deployment and troubleshooting
  • Familiarity with the Microsoft Windows Server operating system and Active Directory
  • Working knowledge of Microsoft Azure Cloud and Azure AD
  • Familiarity with Azure NSGs, reserved instances, and public and private endpoints
  • Good communication skills

Education and Experience:

  • Bachelor's degree required
  • 2 to 4 Years networking experience required
  • CCNA or CCNP certification preferred

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification. 

 

Skills Required

  • Bachelor’s degree
  • 2 to 4 years of networking experience
  • Strong understanding of networking fundamentals and common protocols
  • Working knowledge of VLANs and network segmentation
  • Ability to independently research unfamiliar topics
  • Working knowledge of Cisco Meraki and Cisco ASA
  • VoIP and QoS deployment and troubleshooting experience
  • Familiarity with Microsoft Windows Server and Active Directory
  • Working knowledge of Microsoft Azure Cloud and Azure AD
  • Familiarity with Azure NSGs, reserved instances, and public and private endpoints
  • Good communication skills
  • CCNA or CCNP certification

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The Company
HQ: Nashville, TN
2,000 Employees
Year Founded: 2020

What We Do

ArchWell Health is an innovative healthcare provider focused on improving the lives of older adults. It operates accessible neighborhood clinics that deliver senior primary care, emphasizing stronger patient-doctor relationships, comprehensive wellness, preventive care, and active lifestyles. Its services include screenings, testing, vaccinations, nutrition education, care management, telehealth, specialist referrals, and support designed to help adults aged 60 and older live healthier lives.

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