The Role
Provide administrative and operational support to the IT team: coordinate onboarding/redeployment/offboarding, track service requests, manage IT asset inventory, handle equipment logistics, prepare reports and documentation, and liaise with HR, vendors, and internal teams.
Summary Generated by Built In
We are seeking a highly organized and detail-oriented IT Administrative Assistant to support the daily administrative and operational functions of our IT team. In this role, you will coordinate onboarding, redeployment, and offboarding activities, track IT service requests, manage IT asset inventory, assist with equipment logistics, and collaborate with HR, employees, vendors, and internal teams to ensure seamless IT operations. The ideal candidate has experience in administrative, operations, or coordinator roles, possesses strong organizational and communication skills, is proficient in Microsoft Office or Google Workspace, and can effectively manage multiple priorities in a fast-paced environment.
Key Responsibilities
- Monitor onboarding, redeployment, and offboarding activities, ensuring all requirements are completed on time.
- Track and follow up on IT tickets and service requests.
- Assist with the preparation, packing, shipping, and return of computers and IT equipment.
- Maintain IT asset inventory and related documentation.
- Coordinate with HR, employees, vendors, and internal teams on IT-related requests.
- Prepare and maintain trackers, reports, and documentation.
- Provide administrative support to the IT team, including scheduling, documentation, and process coordination.
Skills, Knowledge, and Expertise
- Experience in administrative, operations, or coordinator roles.
- Strong organizational and communication skills.
- Proficiency in Microsoft Office or Google Workspace.
- Detail-oriented with the ability to manage multiple priorities effectively.
Benefits
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- 1,000 PHP De Minimis
- Equipment and software provided
About
NightOwl Consulting was born from the desire for more! As prior clients of a BPO, we found ourselves struggling with support, understanding of our business industry, and the treatment of our global family… from this, NightOwl Consulting was born. Our mission is to connect companies with world-class talent with the overall vision to build a global family that aspires to reach its highest potential.
Skills Required
- Experience in administrative, operations, or coordinator roles
- Strong organizational and communication skills
- Proficiency in Microsoft Office or Google Workspace
- Detail-oriented with ability to manage multiple priorities
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The Company
What We Do
NightOwl Consulting helps businesses and people realize new possibilities by connecting companies with world-class talent and building a global family that aspires to reach its highest potential.
