ISSO/Technical Services Manager

Posted 2 Days Ago
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Colorado Springs, CO, USA
In-Office
130K-205K Annually
Senior level
Cybersecurity • Defense • Big Data Analytics
AI-powered analytics, modeling/simulation, wargaming, defensive cyber plus services for mission-critical operations
The Role
Leads information systems security and DevOps activities for Department of Defense and Intelligence Community space programs. Responsibilities include enforcing Air Force cybersecurity policies, managing access controls, security configurations, STIG compliance, configuration management, incident response, vulnerability remediation, and RMF-related activities. Provides limited technical services leadership through staffing coordination, coaching, mentoring, workload monitoring, and cross-team collaboration.
Summary Generated by Built In
Overview

FTI is seeking a Senior ISSO with an interest in leadership to join a highly collaborative, cross-functional engineering environment. In this role, the candidate will work closely with Engineering Managers, Technical Services Managers, and teammates across the broader space portfolio. This position is not an isolated or siloed role, success here comes from teamwork, communication, and active engagement across multiple technical disciplines.


FTI provides mission-tailored, technology-enabled services that enhance decision-making for the Department of Defense, Intelligence Community, and Federal Government. We support those who safeguard our nation by delivering advanced technology, expert services, and a culture grounded in our 4Cs: Core Values (ethics, morals, integrity, honesty, sincerity), Commitment, Compassion, and Charity. Candidates must be in, or willing to relocate to, Colorado Springs, CO.


This position blends both technical execution and people leadership. Approximately 90% of the role focuses on hands-on DevOps engineering activities. The remaining 10% supports team coordination, coaching, culture, and collaboration across a unified engineering organization.

Responsibilities

DevOps Responsibilities: Approximately 90%

  • Implements and enforce all AF cybersecurity policies, procedures, and countermeasures.
  • Completes and maintains required cybersecurity certification IAW AFMAN 17-1303 Individuals in this position must be U.S. citizens.
  • Ensure all users have the requisite security clearances and need-to-know, complete annual cybersecurity training, and are aware of their responsibilities before being granted access to IT according to AFMAN 17-1301.
  • Maintains all authorized user access control documentation IAW the applicable AF Records Information Management System.
  • Ensures software, hardware, and firmware comply with appropriate security configuration guidelines (e.g., security technical implementation guides /security requirement guides).
  • Ensure proper configuration management procedures are followed prior to implementation and contingent upon necessary approval.
  • Coordinate changes or modifications with the system-level ISSM, SCA, and/or the Wing Cybersecurity office.
  • Initiate protective or corrective measures, in coordination with the ISSM, when a security incident or vulnerability is discovered.
  • Reports security incidents or vulnerabilities to the system-level ISSM and wing cybersecurity office according to AFI 17-203, Cyber Incident Handling.
  • Initiates exceptions, deviations, or waivers to cybersecurity requirement.
  • Ability to travel up to 10%.

Technical Services Manager Responsibilities: Approximately 10%

  • Coordinate staffing across the space portfolio to match engineers with project needs and relevant technical skills.
  • Conduct regular one-on-one meetings focused on coaching, career development, well-being, and role clarity.
  • Provide timely, constructive feedback to support employee growth and address challenges early.
  • Promote a unified team culture built on trust, inclusion, accountability, transparency, and psychological safety.
  • Monitor team workload, morale, and team objectives.
  • Collaborate with Engineering Managers, Program Leads, and other Technical Services Managers to support shared priorities and upcoming staffing demands.
  • Reinforce cross-team communication to ensure engineers have support, connection, and visibility across the broader organization.
Education/Qualifications
  • Bachelor’s degree in computer science, Information Security, Engineering, Mathematics or a related technical field is desired. 
  • 6+ years of relevant experience
  • Previous leadership experience, including team leadership, technical leadership, mentorship, or management responsibilities, with demonstrated ability to support team development, coordination, or cross-functional collaboration.
  • Sec+ required
  • Experience working with DoD and/or Intelligence Community (IC) space system acquisition programs.
  • Understanding of Risk Management Framework (RMF) and DoD / IC cybersecurity requirements, policies and best practices.
  • Experience with IT Security including requirements, architecture and design.
  • Redhat/Linux experience is highly desired.
  • Must be a U.S. citizen and possess an active TS/SCI security clearance.

For this role, the compensation range for candidates in Colorado is $130-$205K.  Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. FTI has a location-based compensation structure; there may be a different range for candidates in other locations.


#LI-KM1

#LI-Onsite

Skills Required

  • 6+ years of relevant experience
  • Previous leadership experience, including team leadership, technical leadership, mentorship, or management responsibilities
  • Security+ certification
  • Experience working with Department of Defense and/or Intelligence Community space system acquisition programs
  • Understanding of Risk Management Framework and DoD/IC cybersecurity requirements, policies, and best practices
  • Experience with IT security requirements, architecture, and design
  • U.S. citizenship
  • Active TS/SCI security clearance
  • Bachelor’s degree in computer science, information security, engineering, mathematics, or a related technical field
  • Red Hat/Linux experience

FTI Defense Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FTI Defense and has not been reviewed or approved by FTI Defense.

  • Healthcare Strength — The package includes medical, dental, and vision coverage plus life and AD&D insurance, indicating comprehensive core protection. Additional options such as FSAs and disability coverage further reinforce health-related support.
  • Leave & Time Off Breadth — Flexible PTO plus jury duty, bereavement, military leave, and short- and long-term disability are explicitly offered. This breadth supports time away for both planned rest and major life events.
  • Retirement Support — A 401(k) plan with company matching is part of the stated total rewards. The program is positioned as competitively benchmarked, signaling attention to long-term savings.

FTI Defense Insights

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The Company
500 Employees
Year Founded: 1985

What We Do

FTI Defense provides the technology and deep data expertise to drive the best defense and intelligence solutions. Our subject matter experts, deep knowledge of domain and mission requirements, close customer collaboration, and extensive technology portfolio mean we can be mission-ready in a matter of weeks at a fraction of the cost and our customers own their data, all to enhance the ability of our customers to make the best decisions possible in support of their missions. Working here means you bring your intelligence, integrity, and ideas to make a positive impact. By collaborating on teams united by trust and respect, we create an environment where it is safe to offer your ideas and your contributions are seen and heard. Our strong moral compass and warm culture help us attract and retain high performing, cleared teammates who maintain deep subject matter expertise across all areas of importance to our customers. Integrity, commitment, compassion and charity act as the North Star for everything we do - and we do it all for the people who safeguard our nation, each other, and the children, veterans and underserved in our communities. Join us and make a positive impact on our company, our customers, our communities – and your career.

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