Investor Relations Operations Analyst

Reposted 16 Days Ago
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New York, NY, USA
In-Office
90K-105K Annually
Mid level
Financial Services
The Role
The Investor Relations Operations Analyst will manage investor communications, data in CRM systems, and coordinate with internal teams to deliver timely responses and reporting, while maintaining attention to detail and strong organizational skills.
Summary Generated by Built In

Founded in 1999, Audax Group is a leading alternative investment manager with offices in Boston, New York, San Francisco, London and Hong Kong. With approximately $42 billion of assets under management and more than 475 employees, Audax is a leading capital partner for middle market companies, operating through three business lines: Audax Private Equity, Audax Private Debt, and Audax Strategic Capital. 

For more information, visit the Audax Group website www.audaxgroup.com. or follow us on LinkedIn.


ABOUT AUDAX PRIVATE DEBT

Based in New York, Audax Private Debt is a leading debt capital partner for North American middle market companies. Since its inception in 2000, the firm has invested $50 billion in support of over 290 private equity sponsors. Audax Private Debt works collaboratively to build tailored financing solutions for its clients through a comprehensive range of offerings that includes first lien, stretch senior, unitranche, second lien, and subordinated debt, as well as equity co-investments. Audax Private Debt is an experienced and trusted partner with senior leadership averaging more than 26 years in private credit and 15 years working together at the firm through multiple economic cycles. For more information, please visit audaxprivatedebt.com or follow us on LinkedIn.
Position Summary:

Audax Private Debt is seeking an Investor Relations Operations (IR Ops) Analyst to contribute to a high-performing team.  The firm’s Investor Relations effort has a high degree of responsibility and corresponding visibility externally with limited partners and internally with senior management.  The Investor Relations Operations Analyst will handle all outbound mass communications and postings to investors as well as a variety of inbound inquiries.  The role requires the ability to prioritize multiple assigned tasks and deliverables in a deadline-oriented environment.  Successful candidates are creative problem-solvers and self-starters who have the proven ability to produce results.  Attention to detail, strong interpersonal skills, quantitative and qualitative reasoning ability, and a rigorous work ethic are prerequisites.

Responsibilities:

  • Coordinate with internal and external parties on investor onboarding process to ensure timely and accurate data entry in the Audax CRM
  • Accurately manage, and update as needed, investor account information (contacts, addresses, wire instructions) in the CRM, investor portal, and accounting systems
  • Manage ad hoc requests on compressed deadlines with internal and external teams to ensure clear expectations of timeframes and prompt delivery of required reporting
  • Coordinate and track detailed processes, including investor audit confirmations, ILPA and ad hoc investor reporting
  • Monitor inbound investor requests and coordinate timely responses with multiple internal departments
  • Liaise with transfer agent in initial review of daily order file and escalate as needed for internal review
  • Daily communication with Finance, Portfolio Reporting, Legal, Compliance, and external fund administrators to ensure industry best services to our investors
  • Review data entry of quarterly investor transfers for accuracy and timeliness
  • Document and record investor tax forms and associated updates in the CRM
  • Assist in regular reporting of IR Ops ongoing deliverables to internal teams on regular cadence
  • Prioritize and distribute outbound investor mass communications including capital call/distribution notices, quarterly investor letters, financial statements, tax documentation, etc.
  • Complete special projects as assigned
  • Anticipate the team’s needs/requirements and actively resolve issues

Qualifications:

  • Bachelor's degree preferred with 2-5 years of previous relevant experience
  • Previous asset management industry or investor relations experience preferred
  • Extensive knowledge of CRM databases (Dynamo, Salesforce) ideal
  • Strong proficiency with Microsoft Office: **Excel**, Word, PowerPoint, Outlook
  • Strong organizational skills, exceptionally detail oriented
  • Proactive and ambitious with the willingness to learn.
  • Strong analytical skills
  • Ability to multitask and prioritize workload in an environment of tight deadlines and high-quality standards.
  • MUST be thorough, dependable, team oriented, and able to operate autonomously and collaboratively
  • Excellent verbal and written communication skills and a professional, proactive attitude
  • Ability to handle confidential and sensitive information with appropriate discretion

LOCATION:

New York, New York.  Hybrid, 4 days/week in office. These in office requirements may change based on the needs of the business.

For New York City only: The base salary range for this position is [$90,000 - $105,000]. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance.

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.


 This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. 

Audax Management Co. is an equal opportunity employer.

Please note that Audax Group and its affiliated entities do not accept unsolicited resumes from a third-party recruiting agency not currently under a signed agreement. Any unsolicited resume that is sent to directly to Audax Group or one of its affiliated entities, or its employees, including those submitted to hiring managers by a third-party recruiting agency not currently under a signed agreement, will be considered property of Audax Group. If a third-party recruiting agency submits a resume without an agreement, Audax Group or its affiliated entities explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the third-party recruiting agency. Any third-party recruiting agency should contact either a member of the Talent Acquisition or Human Resource team at Audax Group, in conjunction with a valid, fully executed contract for service based upon a specific job opening.

Top Skills

Crm Databases (Dynamo
Microsoft Office (Excel
Outlook)
PowerPoint
Salesforce)
Word
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The Company
HQ: Boston, MA
384 Employees
Year Founded: 1999

What We Do

Founded in 1999, Audax Group is a leading alternative investment manager with offices in Boston, New York, San Francisco and London. With approximately $36 billion of assets under management and more than 360 employees, Audax is a leading capital partner for middle market companies, operating through three distinct business lines: Audax Private Equity, Audax Private Debt, and Audax Strategic Capital. For more information, visit the Audax Group website www.audaxgroup.com.

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