We are looking for an Investigation Officer to support fraud prevention and case management across the organization. In this role, you will handle end-to-end investigations, analyze digital and operational evidence, and work closely with internal teams to mitigate risks and support legal actions when needed. This position is ideal for someone with a strong investigative mindset, attention to detail, and experience in financial services or security environments.
Key responsibilitiesManages cases received thru Shared Mailbox and Hotline.
Conduct Initial Investigation of Cases Triggered or received from other departments.
Ensure that all data were gathered for the following End to End investigation.
Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc.).
Investigate assigned cases at various risk levels.
Implement fraud prevention and investigation programs, policies, systems, documentations, and investigation plans.
Conduct covert and overt investigation.
Conduct surveillance and counter-surveillance.
Represent Company in the prosecution and litigation of cases as required.
Coordinates with other Internal Departments for Risk Mitigation Strategy.
Manages Business Intelligence (Mystery Shopping).
Bachelor’s degree in criminology or any related four year courses
Law enforcement/Military background preferred.
At least 3-year experience in Investigation preferably in Financing, Banking and Security Industry.
Proficient in Microsoft Applications (Excel, Word, PowerPoint)
Excellent written and verbal communications
Skills Required
- Bachelor's degree in criminology or related four-year course
- At least 3 years experience in investigations, preferably in financing, banking, or security industry
- Proficient in Microsoft Excel, Word, and PowerPoint
- Excellent written and verbal communication skills
- Law enforcement or military background
What We Do
Salmon Group Ltd is a financial technology company serving Filipino consumers with modern, inclusive financial services. Its platform combines technology, product design, security, data analytics and customer care to make finance easier to access. Salmon offers consumer-focused products including short-term loans and digital banking services, with the broader mission of improving convenience, affordability and financial inclusion while operating securely around the clock.
