Intralogistics Service Implementation Leader (m/f/d) – Supply Chain Development

Our vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing and food products at prices so low that as many people as possible will be able to afford them. Do you want to join us, enabling our vision, via technology?

Supply Chain Development (SCD) is on an exciting journey! By gathering the end-to-end supply chain development and innovation agenda into one organization, embedding management and development of processes and digital solutions into the business, we will meet the future with the right competences and business capabilities. By this we will also create the preconditions to a world class supply chain that enable IKEA to efficiently respond to the ever-changing customer needs.

Within the SCD area of Intralogistics Development we are responsible for establishing, leading, supporting, and developing logistics solutions for the various IKEA units that have a logistical and fulfilment component, including the development and innovation agenda of intralogistics at IKEA global. In practical terms, we optimise digital and physical flows in IKEA logistics and fulfilment units, by providing innovative, technology driven, automated solutions.

So – what does it mean to be a Intralogistics Service Implementation Leader in IKEA? You will lead, along with teams of Intralogistics specialists, the implementation of the IKEA Intralogistics Development digital and establishment service offer.   The Intralogistics Development service offer supports the goods handling value chain from our suppliers to IKEA retailers globally.  You, along with dynamic teams, will ensure quality and on-time delivery for our internal IKEA service customers.

Further, this will be some of the tasks connected to the role:

• Lead Intralogistics projects and reviews by securing the deliverables through the Intralogistics team.
• Lead the IKEA or external supplier System/Solution/Component implementation and its commissioning.
• Lead the development of the logistical and digital setup within logistics establishment or retrofit projects.
• Contribute to the development of the Intralogistics Service Offer Implementation department by implementing learnings and developing traditional, hybrid and agile ways of working.
• Secure an information and communication flow within each project and through the Intralogistics sub area.
• Facilitate training "camps" for specific target groups like project and service implementation leaders and other Intralogistics stakeholders.
• Travels are included periodically in this position.

You have a strong interest in supply chain and intralogistics as well as in technology, digitalization, and automation. You have a passion for planning and leading in a global assignment and to drive and develop the business and yourself to deliver excellent results. Moreover, you have a desire to collaborate and interact with various stakeholders.

We also believe that you have:

• Understanding of intralogistics digital solutions and of development projects.
• Positive attitude and motivated by taking on challenges to simplify complex issues and come up with straight forward solutions.
• Relevant work experience in intralogistics projects or related digital technology service implementation.
• Strong knowledge and understanding of IKEA processes and organisations as well as IKEA's supply chain.
• Good understanding of how your everyday work adds customer value by delivering result.
• Fluent in English both written and verbal.
• Understanding of Intralogistics.
• Basic understanding of component implementation and Start Up.
• Deep Knowledge of the Warehousing Concept.
• Experienced or educated in process-oriented project and agile team management.

We offer you a position in a fast paced, truly global environment where development and constantly being on the way is in focus! And as the world’s leader at life at home, you have exceptional opportunities to grow together with us in an international network with future oriented projects and technical innovations. At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us!

At IKEA we also believe that we’re better when we’re physically together for collaboration, dialogues and conversations. We believe in the power of human interactions; the informal chats, the energy, belonging and creativity generated by people being in the same place. Our approach is that we spend majority of our time in the IKEA workplace and with flexibility to work from home when relevant. 

Submit your application online and in English via our recruitment system SmartRecruiters (please note that applications sent via e-mail will not be accepted) latest on the 17th of June 2025. If you have any questions about the actual recruitment process, please send a message to our recruiting team via SmartRecruiters and we will come back to you. In case of questions connected to the role, please reach out to hiring manager Torsten Haasch ([email protected]).

Please, be aware that this is a fulltime position located in Dortmund, Germany or Älmhult Sweden and will require travelling.

Our culture and values are based on equal opportunities, and we are happy to consider applications from individuals with disabilities.

We are looking forward to hearing from you soon!