- Department: Operations / Loss Prevention
- Reporting To: Video Review Team Lead
- Employment Type: Full-time (Shift-based)
- Shift Duration: 8 hours
- Daily Volume: Approximately 1,400 video files per shift
- Video Length: ~20 seconds per clip
- Work Platform: Web-based video review portal
- Review incoming video files to identify potential theft-related activity.
- Analyze ~20-second video clips using a web-based interface.
- Accurately classify each event based on observed behavior.
- Select appropriate categories from a predefined dropdown system.
- Maintain productivity standards by processing approximately 1,400 clips per shift.
- Ensure high accuracy and adherence to quality benchmarks (KPIs).
- Escalate unclear, suspicious, or high-priority cases as per defined protocols.
- Log in to the video review system at the start of the shift.
- Access and process assigned video queues in a sequential workflow.
- Watch each video clip carefully and assess for theft indicators.
- Classify and submit each event promptly within the system.
- Maintain a consistent review pace while ensuring accuracy standards are met.
- Collaborate with team leads for escalations or clarifications when required.
- Strong attention to detail and visual observation skills
- Ability to make quick, accurate decisions under time constraints
- High level of concentration and mental stamina
- Comfort with repetitive tasks and structured workflows
- Basic computer proficiency and ability to navigate web-based tools
- Strong sense of integrity and accountability
- Previous experience in operations, surveillance, or loss prevention (preferred but not mandatory)
- Familiarity with video monitoring tools or data classification tasks is an advantage
- Ability to work in rotational shifts
Skills Required
- Strong attention to detail and visual observation skills
- Ability to make quick, accurate decisions under time constraints
- High level of concentration and mental stamina
- Comfort with repetitive tasks and structured workflows
- Basic computer proficiency and ability to navigate web-based tools
- Strong sense of integrity and accountability
- Ability to work in rotational shifts
- Previous experience in operations, surveillance, or loss prevention
- Familiarity with video monitoring tools or data classification tasks
What We Do
Our Journey of Growth, Trust, and Purpose. Two decades ago, Beyond Key started with a vision not just to solve business problems with technology, but to create lasting impact. Since day one, we’ve believed in genuine partnerships and consulting approach. We listen deeply, understand needs, and craft meaningful, lasting solutions. Over time, this belief has become a promise to be more than a service provider, to be a trusted ally in your growth journey. Today, we serve clients across industries and geographies, offering a diverse range of services including: – Business Intelligence, Data Services and Analytics – Microsoft 365 and SharePoint and Intranet Solutions – Dynamics 365 Services – Cloud Consulting & Implementation – AI & Automation – Custom Software Development Innovation at Beyond Key isn’t about trends, it’s about adding real value. Whether streamlining workflows or enabling smarter collaboration, we bring the same dedication to every engagement, large or small. Our strength lies in our people. We’ve built a culture rooted in support, growth, and purpose. Repeatedly recognized as a Great Place to Work, our team reflects a shared spirit of curiosity, care, and collaboration. We’re also proud of recognitions like Inc.’s Power Partner, Great Place to Work Certified for six times and our SOC 2 Type II certification, proof of our commitment to secure, reliable, and monitored data practices. As we look ahead, our core values of team oriented, trust & respect, passion and focus continue to guide us. In a world of constant change, our promise remains the same: to move forward with you, building better ways to work, grow, and succeed together.
