Job Title:
Internship - Compliance Training and TechnologyNumber of Positions:
1Location:
Okemos, MILocation Specifics:
Hybrid PositionJob Summary:
At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.
At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.
Responsibilities:
- Assist with the design, development and production of training content and curriculum for our company
- Maintains job-aids and how-to guides for Learning Management System applications
- Provides daily support and maintains the ongoing operations of the Learning Management System and supporting technologies
- Address any system issues or user issues in a prompt and timely manner
- Maintain content within SharePoint, the LMS, Articulate, and repositories by creating and uploading modules and courses, course content, and running reports
- Assist with audit requests by providing relevant evidence in a timely manner
- Prepare, deliver and manage reports as requested from content owners
#LI-Hybrid
Minimum Requirements:
Must be a Sophomore, Junior or Senior pursuing a bachelor's degree in a related field (Business, Instructional Design, Human Resources, Communications, Information Technology, Computer Science, Education, etc.). Savvy with technology and have ideas of how to incorporate technology into training and business processes.
- Working knowledge of Microsoft 365 - Word, Excel, PowerPoint, and Planner is required
- Working knowledge of the following technologies: SharePoint, Power Automate, Power BI, Snagit, Articulate, and Camtasia is a plus
- Organized, detailed, flexible, and able to manage your own time
- Experience with video-editing, instructional design, and/or graphic design is a plus
- High level of creativity to represent lengthy information in a format that is engaging
- Ability to communicate effectively and possess strong writing skills
- Ability to problem-solve in a fast-paced environment
The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.
Skills Required
- Must be a sophomore, junior, or senior pursuing a bachelor's degree in a related field such as Business, Instructional Design, Human Resources, Communications, Information Technology, Computer Science, or Education.
- Technology proficiency and ability to incorporate technology into training and business processes.
- Working knowledge of Microsoft 365, including Word, Excel, PowerPoint, and Planner.
- Organized, detail-oriented, flexible, and able to manage time independently.
- High level of creativity for presenting lengthy information in engaging formats.
- Effective communication and strong writing skills.
- Ability to problem-solve in a fast-paced environment.
- Working knowledge of SharePoint, Power Automate, Power BI, Snagit, Articulate, and Camtasia.
- Experience with video editing, instructional design, or graphic design.
What We Do
Delta Dental of Michigan began operations in 1957, and today with its affiliates, is one of the largest dental plan administrators in the country. Delta Dental companies nationwide comprise the Delta Dental Plans Association, which provides coverage to more than 80 million Americans and operates two of the nation’s largest networks of participating dentists. In addition to providing superior dental benefits, Delta Dental of Michigan and the Delta Dental Foundation are committed to investing in initiatives that support healthy, smart, vibrant communities for all. Follow the Delta Dental Foundation for their work on improving oral and overall health and health equity.
