Rexel Electrical Supplies, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
Job DescriptionRexel Bendigo is looking for a motivated and customer-focused Internal Sales team member to join our branch following an internal promotion.
Based in one of Victoria’s key regional centres, this role offers the opportunity to build strong local customer relationships, develop broad electrical wholesale knowledge and grow your career within a global organisation. You’ll work in a hands-on and collaborative branch environment, with the support of an experienced team and access to development opportunities across Rexel’s national network.
A typical day will involve
- Providing friendly and professional customer service to electrical trades, businesses and commercial customers
- Responding to customer enquiries in person, over the phone and via email
- Preparing accurate and competitive quotes
- Following up quotes and identifying opportunities to convert enquiries into sales
- Building strong, long-term relationships with customers
- Supporting the external sales team and working collaboratively with the wider branch
You are proactive, organised and enjoy helping customers find the right solution. You communicate confidently with a broad range of people and take pride in following through on commitments.
You will ideally bring:
- Experience in internal sales, customer service, account support, retail, trade counter or a similar customer-facing role
- Strong communication and relationship-building skills
- A genuine focus on delivering excellent customer service
- The ability to manage competing priorities in a busy environment
- Attention to detail, particularly when preparing quotes and processing orders
- Confidence using computer systems and learning new product ranges
- A positive, reliable and solutions-focused attitude
- A willingness to learn and develop a long-term sales career
Experience in electrical wholesale, trade supply, construction, industrial products or a related industry will be highly regarded; however, it is not essential. We welcome applications from people with transferable sales or customer service experience and the right attitude to learn.
Additional InformationWhy join Rexel?
We promise to provide a fun and safe environment to develop your career; help make a difference through charities we support and sustainability initiatives; and offer bonuses and rewards based on great performance.
- Genuine career opportunities
- Access to SkillUp learning platform
- Global business
- Committed to a making a sustainable future possible
- We are passionate about being a genuinely diverse and inclusive business.
- Paid parental leave
- We are proud of our “Women in Rexel” program.
- Chance of global mobility if desired, with more than 1,900 branches across 21 countries.
- We have a ‘top of the range’ rewards and discounts platform called KUDO$
- Wellbeing support program and birthday leave!
Skills Required
- Experience in internal sales, customer service, account support, retail, trade counter, or a similar customer-facing role
- Strong communication and relationship-building skills
- Strong customer service focus
- Ability to manage competing priorities in a busy environment
- Attention to detail when preparing quotes and processing orders
- Confidence using computer systems and learning new product ranges
- Positive, reliable, and solutions-focused attitude
- Willingness to learn and develop a long-term sales career
- Experience in electrical wholesale, trade supply, construction, industrial products, or a related industry
What We Do
Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. The Group supports its customers to be at their best in running their business, by providing a broad range of sustainable and innovative products, services, and solutions in the field of technical supply, automation, and energy management. Rexel operates through a network of over 1,900 branches in 19 countries, with more than 27,000 employees. The Group’s sales were €19.2 billion in 2023. Over the past five years, Rexel has proven its ability to structurally outperform the growing and increasingly attractive electrical distribution market. The demand in green energy and energy efficiency has boosted the Group’s businesses. On February 11, 2021, Rexel presented its mid-term ambitions. The Group’s strategy relies on a growth, value-creation and ESG ambition approach, via several strategic initiatives: - Accelerating growth through “More Customers, More SKUs, More Digital” - Improving operational and financial performance, in particular through digital - A balanced capital allocation around return to shareholders and investment in future growth. As an example, Rexel seizes any external growth opportunity in order to strengthen its position in certain geographies such as the United States or to add adjacent skills. ESG targets for 2030: - A 35% reduction in CO2 emissions of its operations (scopes 1&2) compared to 2016 - A 45% reduction in CO2 emissions from the use of products sold (scope 3) compared to 2016. 2023 sales: €19.2 billion 19 countries 1,900 branches 27,000 employees
