Internal Sales

Posted 11 Days Ago
Be an Early Applicant
Hindmarsh, Victoria, AUS
In-Office
Entry level
Energy
The Role
Manage customer enquiries, quotations, orders, and follow-ups through phone, email, and trade-counter interactions. Build customer relationships, provide product guidance, identify sales opportunities, and support branch sales and service targets. The role also involves coordinating with suppliers and internal teams while maintaining efficient day-to-day branch operations.
Summary Generated by Built In
Company Description

  • Grow your career, with on-the-job training provided
  • Join a globally recognised business in the electrical industry
  • Recognition rewards, corporate discounts and wellbeing support

At Rexel Australia, we help customers deliver outstanding electrical projects by providing the products, expertise and service they need. As part of the global Rexel Group, with more than 1,900 branches across 17 countries, we are committed to delivering exceptional customer value, operational excellence and a cleaner energy future.

Job Description

We are looking for a customer-focused Internal Sales Representative to join our team in Hindmarsh.

Working as part of a supportive and experienced branch team, you will manage customer enquiries, prepare quotations, process orders and work closely with suppliers and internal teams to deliver a seamless customer experience.

You will build strong relationships with customers over the phone, via email and at the trade counter, using your product knowledge and commercial awareness to identify opportunities and provide practical solutions.

  • Provide prompt, professional and accurate service to customers via phone, email and in person
  • Delivering friendly, professional and efficient service to customers
  • Processing customer orders, enquiries and quotations accurately and promptly
  • Follow up quotations and customer enquiries to support sales growth
  • Building strong relationships with customers and developing a clear understanding of their needs
  • Supporting the branch team to achieve sales and service targets
  • Helping maintain smooth day-to-day branch operations

Qualifications

You are naturally customer-focused, commercially minded and enjoy finding solutions for people. You may already have internal sales, customer service or trade counter experience, or be looking to build a sales career within the electrical, trade, construction, industrial or wholesale sector.

  • Experience in a customer-facing, internal sales, retail sales or service role
  • Strong communication and relationship-building skills
  • A proactive and team-oriented approach
  • Good attention to detail and the ability to manage multiple priorities
  • A genuine interest in customer service and sales
  • Experience in electrical wholesale, trades, industrial, building or construction environments will be highly regarded

Additional Information

At Rexel, we invest in our people and provide the tools, training and support to build a meaningful career.

  • Genuine career pathways across a global network
  • A recognised environmental leader committed to a sustainable future
  • Strong diversity and inclusion programs, including Women in Rexel
  • Access to KUDO$, our premium rewards and discounts platform
  • Wellbeing support programs and birthday leave
  • A safe, supportive and high‑performing culture where great work is recognised

Help us lead the transition to a smarter, more sustainable future.

#powerupyourcareer | #feeltheenergy and find out more at rexel.com/careers

Pre-employment medical, drug testing and a national police check may be required.

We welcome all applicants and encourage women, people of Aboriginal and Torres Strait Islander descent, and people from all backgrounds to apply.

Skills Required

  • Experience in a customer-facing, internal sales, retail sales, or service role
  • Strong communication and relationship-building skills
  • Proactive and team-oriented approach
  • Good attention to detail and ability to manage multiple priorities
  • Genuine interest in customer service and sales
  • Experience in electrical wholesale, trades, industrial, building, or construction environments
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The Company
HQ: Paris
16,165 Employees
Year Founded: 1967

What We Do

Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. The Group supports its customers to be at their best in running their business, by providing a broad range of sustainable and innovative products, services, and solutions in the field of technical supply, automation, and energy management. Rexel operates through a network of over 1,900 branches in 19 countries, with more than 27,000 employees. The Group’s sales were €19.2 billion in 2023. Over the past five years, Rexel has proven its ability to structurally outperform the growing and increasingly attractive electrical distribution market. The demand in green energy and energy efficiency has boosted the Group’s businesses. On February 11, 2021, Rexel presented its mid-term ambitions. The Group’s strategy relies on a growth, value-creation and ESG ambition approach, via several strategic initiatives: - Accelerating growth through “More Customers, More SKUs, More Digital” - Improving operational and financial performance, in particular through digital - A balanced capital allocation around return to shareholders and investment in future growth. As an example, Rexel seizes any external growth opportunity in order to strengthen its position in certain geographies such as the United States or to add adjacent skills. ESG targets for 2030: - A 35% reduction in CO2 emissions of its operations (scopes 1&2) compared to 2016 - A 45% reduction in CO2 emissions from the use of products sold (scope 3) compared to 2016. 2023 sales: €19.2 billion 19 countries 1,900 branches 27,000 employees

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