Internal Sales

Posted 10 Days Ago
Be an Early Applicant
Hindmarsh, Victoria, AUS
In-Office
Entry level
Appliances
The Role
Manage customer enquiries, quotations, orders and follow-ups through phone, email and trade-counter interactions. Build customer relationships, identify sales opportunities, provide practical product solutions, and support branch sales and service targets. The role also contributes to smooth branch operations while delivering accurate, professional customer service.
Summary Generated by Built In
Company Description

  • Grow your career, with on-the-job training provided
  • Join a globally recognised business in the electrical industry
  • Recognition rewards, corporate discounts and wellbeing support

At Rexel Australia, we help customers deliver outstanding electrical projects by providing the products, expertise and service they need. As part of the global Rexel Group, with more than 1,900 branches across 17 countries, we are committed to delivering exceptional customer value, operational excellence and a cleaner energy future.

Job Description

We are looking for a customer-focused Internal Sales Representative to join our team in Hindmarsh.

Working as part of a supportive and experienced branch team, you will manage customer enquiries, prepare quotations, process orders and work closely with suppliers and internal teams to deliver a seamless customer experience.

You will build strong relationships with customers over the phone, via email and at the trade counter, using your product knowledge and commercial awareness to identify opportunities and provide practical solutions.

  • Provide prompt, professional and accurate service to customers via phone, email and in person
  • Delivering friendly, professional and efficient service to customers
  • Processing customer orders, enquiries and quotations accurately and promptly
  • Follow up quotations and customer enquiries to support sales growth
  • Building strong relationships with customers and developing a clear understanding of their needs
  • Supporting the branch team to achieve sales and service targets
  • Helping maintain smooth day-to-day branch operations

Qualifications

You are naturally customer-focused, commercially minded and enjoy finding solutions for people. You may already have internal sales, customer service or trade counter experience, or be looking to build a sales career within the electrical, trade, construction, industrial or wholesale sector.

  • Experience in a customer-facing, internal sales, retail sales or service role
  • Strong communication and relationship-building skills
  • A proactive and team-oriented approach
  • Good attention to detail and the ability to manage multiple priorities
  • A genuine interest in customer service and sales
  • Experience in electrical wholesale, trades, industrial, building or construction environments will be highly regarded

Additional Information

At Rexel, we invest in our people and provide the tools, training and support to build a meaningful career.

  • Genuine career pathways across a global network
  • A recognised environmental leader committed to a sustainable future
  • Strong diversity and inclusion programs, including Women in Rexel
  • Access to KUDO$, our premium rewards and discounts platform
  • Wellbeing support programs and birthday leave
  • A safe, supportive and high‑performing culture where great work is recognised

Help us lead the transition to a smarter, more sustainable future.

#powerupyourcareer | #feeltheenergy and find out more at rexel.com/careers

Pre-employment medical, drug testing and a national police check may be required.

We welcome all applicants and encourage women, people of Aboriginal and Torres Strait Islander descent, and people from all backgrounds to apply.

Skills Required

  • Experience in a customer-facing, internal sales, retail sales or service role
  • Strong communication and relationship-building skills
  • A proactive and team-oriented approach
  • Good attention to detail and ability to manage multiple priorities
  • Genuine interest in customer service and sales
  • Experience in electrical wholesale, trades, industrial, building or construction environments
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The Company
HQ: Paris
3,013 Employees

What We Do

Together, we’re delivering the power of a global brand Millions of US electrical customers trust the expertise, resources and relationships of Rexel Holdings USA. As the US presence of one of the world's largest electrical distributors, the Rexel Group, we apply our know-how, productivity tools and hands-on business-building initiatives to help our customers thrive. Always seeking better solutions Rexel USA is the home to many of the leading energy, communications and supply-chain brands in the US. We are continuously seeking new opportunities to add complementary brands to our company and further strengthen our value to customers and shareholders. Our Employees Make a Difference Rexel USA offers a wide range of career opportunities, from entry-level rotational programs to experienced electrical system design. Whether it's through designing alternative energy solutions, upgrading lighting in commercial or municipal buildings or finding new ways to optimize our customer's supply chain, our employees are making a difference in the world of energy solutions. To learn what categories of personal information we collect and the purpose of collection, please review our Applicant Privacy Notice at https://bit.ly/36PslzT

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