Rexel Electrical Supplies, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
Job DescriptionWe’re looking for a motivated and customer-focused Internal Sales Representative to join our large flagship branch in Darra.
This is a great opportunity to become part of a trusted local business while building your career with a global leader. In this role, you’ll be an important point of contact for customers, providing responsive service, processing orders, managing quotes and supporting sales growth across the branch.
You’ll work closely with customers, suppliers and branch team members to deliver a seamless experience and help keep business moving in a busy branch.
Some Saturday morning shifts from 7am-11am will be required (one per fortnight) and will be compensated with overtime rates .
A typical day will involve
- Taking ownership of customer orders and incoming sales calls
- Preparing quotes and managing customer follow-up
- Supporting sales growth by building and maintaining customer accounts
- Providing outstanding customer service to a wide range of trade and industry customers
- Managing customer projects and ensuring timely order processing
- Liaising with suppliers and assisting with purchasing
- Working collaboratively with the branch team to support overall business performance
We’re looking for someone who enjoys working with people, is organised, and thrives in a fast-paced customer service and sales environment.
You will ideally have:
- Strong communication and customer service skills
- A proactive and positive attitude
- Good attention to detail and the ability to manage competing priorities
- Confidence using systems and learning new processes
- Sales, administration, retail, trade counter or wholesale experience highly regarded
- Experience in electrical wholesale, trades or building products advantageous, but not essential
At Rexel, you’ll be part of a supportive team within a global business that offers genuine career development and learning opportunities.
We offer:
- Competitive salary package
- Genuine learning and development opportunities
- A welcoming and inclusive workplace
- Opportunities to build a long-term career with a global business
- Access to wellbeing support
- Paid parental leave
- Birthday leave
- Rewards and discounts through KUDO$
- A strong focus on safety, sustainability and inclusion
We are proud of our Women in Rexel program and welcome applications from women, Aboriginal and Torres Strait Islander peoples, and people from all backgrounds.
A pre-employment medical, drug test and national criminal record check may be required as part of our recruitment process.
Skills Required
- Strong communication and customer service skills
- Proactive and positive attitude
- Good attention to detail and ability to manage competing priorities
- Confidence using systems and learning new processes
- Sales, administration, retail, trade counter or wholesale experience
- Experience in electrical wholesale, trades or building products
- Ability to work occasional Saturday morning shifts (one per fortnight)
- Willingness to undergo pre-employment medical, drug test and national criminal record check
What We Do
Together, we’re delivering the power of a global brand Millions of US electrical customers trust the expertise, resources and relationships of Rexel Holdings USA. As the US presence of one of the world's largest electrical distributors, the Rexel Group, we apply our know-how, productivity tools and hands-on business-building initiatives to help our customers thrive. Always seeking better solutions Rexel USA is the home to many of the leading energy, communications and supply-chain brands in the US. We are continuously seeking new opportunities to add complementary brands to our company and further strengthen our value to customers and shareholders. Our Employees Make a Difference Rexel USA offers a wide range of career opportunities, from entry-level rotational programs to experienced electrical system design. Whether it's through designing alternative energy solutions, upgrading lighting in commercial or municipal buildings or finding new ways to optimize our customer's supply chain, our employees are making a difference in the world of energy solutions. To learn what categories of personal information we collect and the purpose of collection, please review our Applicant Privacy Notice at https://bit.ly/36PslzT
