Rexel Electrical Supplies, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
Job DescriptionWe’re looking for a motivated and customer-focused Internal Sales Representative to join our large flagship branch in Darra.
This is a great opportunity to become part of a trusted local business while building your career with a global leader. In this role, you’ll be an important point of contact for customers, providing responsive service, processing orders, managing quotes and supporting sales growth across the branch.
You’ll work closely with customers, suppliers and branch team members to deliver a seamless experience and help keep business moving in a busy branch.
Some Saturday morning shifts from 7am-11am will be required (one per fortnight) and will be compensated with overtime rates .
A typical day will involve
- Taking ownership of customer orders and incoming sales calls
- Preparing quotes and managing customer follow-up
- Supporting sales growth by building and maintaining customer accounts
- Providing outstanding customer service to a wide range of trade and industry customers
- Managing customer projects and ensuring timely order processing
- Liaising with suppliers and assisting with purchasing
- Working collaboratively with the branch team to support overall business performance
We’re looking for someone who enjoys working with people, is organised, and thrives in a fast-paced customer service and sales environment.
You will ideally have:
- Strong communication and customer service skills
- A proactive and positive attitude
- Good attention to detail and the ability to manage competing priorities
- Confidence using systems and learning new processes
- Sales, administration, retail, trade counter or wholesale experience highly regarded
- Experience in electrical wholesale, trades or building products advantageous, but not essential
At Rexel, you’ll be part of a supportive team within a global business that offers genuine career development and learning opportunities.
We offer:
- Competitive salary package
- Genuine learning and development opportunities
- A welcoming and inclusive workplace
- Opportunities to build a long-term career with a global business
- Access to wellbeing support
- Paid parental leave
- Birthday leave
- Rewards and discounts through KUDO$
- A strong focus on safety, sustainability and inclusion
We are proud of our Women in Rexel program and welcome applications from women, Aboriginal and Torres Strait Islander peoples, and people from all backgrounds.
A pre-employment medical, drug test and national criminal record check may be required as part of our recruitment process.
Skills Required
- Strong communication and customer service skills
- Proactive and positive attitude
- Good attention to detail and ability to manage competing priorities
- Confidence using systems and learning new processes
- Sales, administration, retail, trade counter or wholesale experience
- Experience in electrical wholesale, trades or building products
- Willingness/ability to work Saturday morning shifts (one per fortnight)
- Successful pre-employment medical, drug test and national criminal record check may be required
What We Do
Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. The Group supports its customers to be at their best in running their business, by providing a broad range of sustainable and innovative products, services, and solutions in the field of technical supply, automation, and energy management. Rexel operates through a network of over 1,900 branches in 19 countries, with more than 27,000 employees. The Group’s sales were €19.2 billion in 2023. Over the past five years, Rexel has proven its ability to structurally outperform the growing and increasingly attractive electrical distribution market. The demand in green energy and energy efficiency has boosted the Group’s businesses. On February 11, 2021, Rexel presented its mid-term ambitions. The Group’s strategy relies on a growth, value-creation and ESG ambition approach, via several strategic initiatives: - Accelerating growth through “More Customers, More SKUs, More Digital” - Improving operational and financial performance, in particular through digital - A balanced capital allocation around return to shareholders and investment in future growth. As an example, Rexel seizes any external growth opportunity in order to strengthen its position in certain geographies such as the United States or to add adjacent skills. ESG targets for 2030: - A 35% reduction in CO2 emissions of its operations (scopes 1&2) compared to 2016 - A 45% reduction in CO2 emissions from the use of products sold (scope 3) compared to 2016. 2023 sales: €19.2 billion 19 countries 1,900 branches 27,000 employees
