Rexel is a global leader in the distribution of electrical and energy-efficient solutions, operating in more than 1,900 branches across 21 countries. In Australia, we support customers across residential, commercial and industrial markets with smart products, solutions and service that help power communities and industry.
Job DescriptionWe’re looking for a motivated and customer-focused Internal Sales Representative to join our Port Hedland branch team.
This is a fantastic opportunity to join a busy, high-impact branch and play an important role in supporting customers across the electrical industry. You’ll be part of a close-knit team, providing responsive service, processing orders, managing quotes and helping drive customer satisfaction and sales growth.
This is a hands-on role suited to someone who enjoys customer interaction, problem solving and working in a fast-paced environment where no two days are the same.
A typical day will involve
- Taking ownership of customer orders and incoming sales calls
- Preparing quotes and following up customer enquiries
- Supporting sales growth by building and maintaining customer accounts
- Providing excellent customer service to trade and industry customers
- Managing customer projects and ensuring timely processing of orders
- Liaising with suppliers and assisting with purchasing
- Working closely with the branch team to deliver great outcomes for customers
A bit about you
You’re someone who enjoys building relationships, helping customers and being part of a team that gets things done. You’re organised, adaptable and motivated to learn, with a genuine interest in developing your skills in sales and customer service.
You will ideally have:
- Strong communication and customer service skills
- A proactive, positive attitude and willingness to learn
- Good attention to detail and the ability to manage priorities
- Strong skills in MS Excel
- Sound working knowledge of purchasing or supply systems, highly desirable
- Experience in electrical wholesaling, trades or building/construction industries highly regarded, though full product training will be provided
- Experience with Pronto, highly desired
- A current valid Australian driver’s licence
Why join Rexel?
At Rexel, you’ll be part of a supportive team within a global business that offers genuine learning and career opportunities.
We offer:
- Competitive salary package
- Genuine learning and development opportunities
- A welcoming and inclusive workplace
- Opportunities to build a long-term career with a global business
- Access to wellbeing support
- Paid parental leave
- Birthday leave
- Rewards and discounts through KUDO$
- A strong focus on safety, sustainability and inclusion
We are proud of our Women in Rexel program and welcome applications from women, Aboriginal and Torres Strait Islander peoples, and people from all backgrounds.
#energizeyourfuture
Skills Required
- Strong communication and customer service skills
- Proactive attitude and willingness to learn
- Attention to detail and ability to manage priorities
- Strong skills in MS Excel
- Current valid Australian driver's licence
- Working knowledge of purchasing or supply systems
- Experience in electrical wholesaling, trades or building/construction industries
- Experience with Pronto ERP
What We Do
Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. The Group supports its customers to be at their best in running their business, by providing a broad range of sustainable and innovative products, services, and solutions in the field of technical supply, automation, and energy management. Rexel operates through a network of over 1,900 branches in 19 countries, with more than 27,000 employees. The Group’s sales were €19.2 billion in 2023. Over the past five years, Rexel has proven its ability to structurally outperform the growing and increasingly attractive electrical distribution market. The demand in green energy and energy efficiency has boosted the Group’s businesses. On February 11, 2021, Rexel presented its mid-term ambitions. The Group’s strategy relies on a growth, value-creation and ESG ambition approach, via several strategic initiatives: - Accelerating growth through “More Customers, More SKUs, More Digital” - Improving operational and financial performance, in particular through digital - A balanced capital allocation around return to shareholders and investment in future growth. As an example, Rexel seizes any external growth opportunity in order to strengthen its position in certain geographies such as the United States or to add adjacent skills. ESG targets for 2030: - A 35% reduction in CO2 emissions of its operations (scopes 1&2) compared to 2016 - A 45% reduction in CO2 emissions from the use of products sold (scope 3) compared to 2016. 2023 sales: €19.2 billion 19 countries 1,900 branches 27,000 employees
