Rexel is a global leader in the distribution of electrical and energy-efficient solutions, operating in more than 1,900 branches across 21 countries. In Australia, we support customers across residential, commercial and industrial markets with smart products, solutions and service that help power communities and industry.
Job DescriptionWe’re looking for a motivated and customer-focused Internal Sales Representative to join our Port Hedland branch team.
This is a fantastic opportunity to join a busy, high-impact branch and play an important role in supporting customers across the electrical industry. You’ll be part of a close-knit team, providing responsive service, processing orders, managing quotes and helping drive customer satisfaction and sales growth.
This is a hands-on role suited to someone who enjoys customer interaction, problem solving and working in a fast-paced environment where no two days are the same.
A typical day will involve
- Taking ownership of customer orders and incoming sales calls
- Preparing quotes and following up customer enquiries
- Supporting sales growth by building and maintaining customer accounts
- Providing excellent customer service to trade and industry customers
- Managing customer projects and ensuring timely processing of orders
- Liaising with suppliers and assisting with purchasing
- Working closely with the branch team to deliver great outcomes for customers
A bit about you
You’re someone who enjoys building relationships, helping customers and being part of a team that gets things done. You’re organised, adaptable and motivated to learn, with a genuine interest in developing your skills in sales and customer service.
You will ideally have:
- Strong communication and customer service skills
- A proactive, positive attitude and willingness to learn
- Good attention to detail and the ability to manage priorities
- Strong skills in MS Excel
- Sound working knowledge of purchasing or supply systems, highly desirable
- Experience in electrical wholesaling, trades or building/construction industries highly regarded, though full product training will be provided
- Experience with Pronto, highly desired
- A current valid Australian driver’s licence
Why join Rexel?
At Rexel, you’ll be part of a supportive team within a global business that offers genuine learning and career opportunities.
We offer:
- Competitive salary package
- Genuine learning and development opportunities
- A welcoming and inclusive workplace
- Opportunities to build a long-term career with a global business
- Access to wellbeing support
- Paid parental leave
- Birthday leave
- Rewards and discounts through KUDO$
- A strong focus on safety, sustainability and inclusion
We are proud of our Women in Rexel program and welcome applications from women, Aboriginal and Torres Strait Islander peoples, and people from all backgrounds.
#energizeyourfuture
Skills Required
- Strong communication and customer service skills
- Proactive, positive attitude and willingness to learn
- Good attention to detail and ability to manage priorities
- Strong skills in MS Excel
- Working knowledge of purchasing or supply systems
- Experience in electrical wholesaling, trades or building/construction industries
- Experience with Pronto
- Current valid Australian driver's licence
What We Do
Together, we’re delivering the power of a global brand Millions of US electrical customers trust the expertise, resources and relationships of Rexel Holdings USA. As the US presence of one of the world's largest electrical distributors, the Rexel Group, we apply our know-how, productivity tools and hands-on business-building initiatives to help our customers thrive. Always seeking better solutions Rexel USA is the home to many of the leading energy, communications and supply-chain brands in the US. We are continuously seeking new opportunities to add complementary brands to our company and further strengthen our value to customers and shareholders. Our Employees Make a Difference Rexel USA offers a wide range of career opportunities, from entry-level rotational programs to experienced electrical system design. Whether it's through designing alternative energy solutions, upgrading lighting in commercial or municipal buildings or finding new ways to optimize our customer's supply chain, our employees are making a difference in the world of energy solutions. To learn what categories of personal information we collect and the purpose of collection, please review our Applicant Privacy Notice at https://bit.ly/36PslzT
