IT Engineer – Secondment Opportunity
The IT team is looking for an IT Engineer to join on a part-time, shared-role basis as part of a secondment opportunity.
The key duties and responsibilities of the role are outlined below.
If you are interested in this opportunity, please apply and get in touch for further information.
- Manage onboarding and offboarding Epos Now employees on all systems across business platforms in all regions (EMEA, NAM and APAC)
- Manage employee related IT queries and issues, using service desk tools to structure workload
- Assist and resolve daily IT requests and queries from employees
- Train Epos Now employees, in all regions (EMEA, NAM and APAC) on Information Security and basic onboarding compliance
- Manage/administrate all client user devices (PCs/laptops) per region (EMEA, NAM and APAC)
- Own and Maintain the asset register and allocation of hardware assets to Epos Now users, domestic and international, per region (EMEA, NAM and APAC)
- Assist with asset purchasing, via dedicated supply chain, through trusted partners
- Work with the Finance department to ensure provision of IT assets are managed closely
- Maintain the Epos Now Information Security Management System (ISMS) and its policies
- Implement and/or offer training and training materials to regional teams to reach successful information security compliances
- Identify and resolve technical issues
- Communicate effectively with stakeholders to understand requirements and provide updates
- Create and maintain comprehensive documentation
What We Do
Epos Now is a global payments and cloud-based software provider, focused on small and medium businesses in the retail, hospitality and personal care sectors. We specialise in the design and manufacture of electronic points of sale (commonly referred to as EPOS) as well as an integrated payments solution. Founded in 2011 by our Chief Executive, Jacyn Heavens, Epos Now is currently available in the United Kingdom, Ireland, the United States, Canada, Australia, New Zealand, Spain and Mexico. Creators of the UK's first POS AppStore and winners of the prestigious Queen's Award for Innovation, we set the bar for POS excellence. Other accolades include the UK Business & Innovation Awards, International Business Award, Customer Experience Award, FT 1000 46th Fastest growing company in Europe and the two time winner of the Sunday Times Tech Track.
