Internal Controls and Assurance Manager (m/f/d)

About Redcare Pharmacy:
As Europe's No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision "Until every human has their health". If you're seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.

About the role:

We are looking for an Internal Controls & Assurance Manager to join our newly created Internal Controls & Assurance (IC&A) function.

This is an excellent opportunity for a hands-on control-assurance professional who wants to help shape a new function from day one. As the principal hands-on assurance expert in the team, you will assess whether controls across financial, operational, technology, compliance and reporting processes are appropriately designed and operating effectively, and you will help our business teams apply the Internal Control Framework in practice.

Reporting to the Director, Internal Controls & Assurance, you will run walkthroughs, testing, evidence evaluation and deficiency assessments, build Risk and Control Matrices, and work directly with process owners across the company on remediation. You will work with leading GRC software (AuditBoard/Optro) and have plenty of room to standardise and automate the way controls are tested.

About your tasks:

Control Assessments & Testing

• Execute risk-based control assessments across Finance, Technology, HR, Operations, Pharmacy, Compliance and other relevant functions, covering both design and operating effectiveness.
• Perform walkthroughs with process and control owners to understand processes, risks, control objectives, control execution and the evidence retained.
• Evaluate whether controls are appropriately designed to mitigate the identified risks, and clearly document design gaps and recommendations.
• Test operating effectiveness using appropriate populations, samples and evidence, and maintain complete, traceable, high-quality working papers.

Deficiencies & Remediation

• Identify and assess control exceptions and deficiencies, propose severity ratings and escalate significant or disputed matters to the Director.
• Agree remediation actions with first-line owners, monitor due dates and retest to confirm that priority failures have been effectively addressed.

Framework Rollout, Tools & Continuous Improvement

• Develop and maintain Risk and Control Matrices and support risk-to-control mapping with Enterprise Risk Management and business control coordinators.
• Advise business teams on practical control design, ownership, frequency and evidence requirements.
• Keep control, testing, deficiency and remediation data accurate in AuditBoard/Optro and contribute to reliable Management dashboards and the Management Assurance Report.
• Support the framework rollout into new domains, train control owners and coordinators, and find opportunities to standardise or automate controls and evidence collection.

About you:

• Several years of hands-on experience in internal controls, assurance, internal audit, SOX/ICFR or a comparable control-testing environment, either in-house or in audit/advisory.
• Practical experience performing walkthroughs, assessing control design and testing operating effectiveness.
• Strong skills in determining appropriate samples, evaluating evidence and producing clear, review-ready working papers.
• Experience identifying control deficiencies, assessing their significance and discussing findings and remediation with process owners.
• Working knowledge of Risk and Control Matrices and internal-control frameworks such as COSO, SOX or equivalent.
• Experience across several business processes, such as Finance, IT, HR, Operations, Compliance or Supply Chain.
• Confidence to challenge managers and senior process owners constructively.
• Experience with AuditBoard/Optro or another GRC platform, and a professional qualification (or progress toward one) such as CIA, CPA, ACCA or CISA, is a plus.
• Experience in a listed, regulated or international organisation and exposure to healthcare, pharmacy, e-commerce, logistics or technology is a plus.
• Fluent in English; German is a plus.

About your Benefits:

In order to provide our employees with the best possible support for their individual needs, we offer a wide range of benefits:

• Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
• Redcare events: We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties.
• Kindergarten Grant: We offer our employees who pay for childcare in kindergarten 100,00 € (total) per month.
• Mental health: Get quick professional help from psychologists from nilo if you feel overwhelmed in your personal or professional life. Anonymously and free of charge.
• Personal Development: We are all constantly learning. That's why we support and foster your career development through internal & external training and help you grow.
• Mobility: Your commute matters to us. We provide our employees with a fully costed Deutschland Ticket which can be used at any time.
• Sports & Health: Your well-being is our top priority. Therefore, we offer you a range of opportunities to improve your health. Profit from a membership (M) package at Urban Sports Club, providing a variety of sports offers tailored to your interests.