Internal Communications Specialist

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

The Communication Specialist plays a critical role in supporting and executing CRC Group’s internal and external communications strategy. This position is responsible for crafting, editing, and producing high-quality content that supports employee engagement, brand reputation, and business objectives. The role requires strong writing skills, attention to detail, and a collaborative, client-service mindset. The Communication Specialist ensures CRC Group’s messaging is clear, consistent, and aligned with corporate values and priorities. This position reports directly to the Senior Vice President of Content and Communications.

Primary Responsibilities:

• Develop, write, edit, and proofread a variety of communications, including internal announcements, newsletters, intranet content, social media posts, presentations, and executive communications.
• Provide support for external communications, including drafting press releases, thought leadership articles, and website content.
• Assist with planning and executing employee communications campaigns, ensuring timely and effective delivery of messages that drive engagement and alignment across the organization.
• Maintain editorial calendars and assist in scheduling communications to avoid conflict and ensure strategic timing.
• Support CRC Group’s social media presence by drafting posts, selecting visuals, and coordinating approvals.
• Assist with updating website content, ensuring accuracy, consistency, and alignment with messaging objectives.
• Collaborate with business unit leaders, the marketing team, and creative staff to ensure communications meet business needs and reflect a unified corporate voice.
• Ensure all communications reflect CRC Group’s marketing communication service standards, tone, and brand identity.
• Contribute to measurement and reporting of communication initiatives, tracking performance metrics and assisting with recommendations for continuous improvement.
• Maintain awareness of industry trends and best practices in corporate and internal communications.

Qualifications:

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field required.
• 3–5 years of experience in corporate communications, internal communications, public relations, or content development, preferably in insurance, financial services, or professional services.
• Exceptional writing and editing skills, with the ability to craft clear, concise, and engaging content tailored to varied audiences.
• Strong attention to detail, editorial rigor, and understanding of style, grammar, and tone.
• Familiarity with social media platforms and digital content best practices.
• Experience working with content management systems (CMS) for web and intranet updates preferred.
• Strong organizational and time management skills, with the ability to manage multiple projects and deadlines in a fast-paced environment.
• Proven ability to work both independently and collaboratively as part of a high-performing communications team.
• Strong interpersonal skills and demonstrated ability to work effectively with stakeholders at all levels of the organization.

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

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