The Role
Develop and execute internal communication strategies, support change management, and align messaging with business objectives to enhance employee engagement.
Summary Generated by Built In
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Manager of Internal Communications at Coupa:
We are seeking a dynamic and experienced Senior Specialist of Internal Communications to lead and elevate our internal messaging and engagement strategies within our Product & Technology organization. In this role, you will develop and execute communication plans that align with business objectives, support change management initiatives, and foster a connected, informed, and motivated workforce aligned to Coupa’s vision and values.
What You'll Do:
- Act as a trusted advisor to our Chief Product & Technology Office and the Product & Technology leadership team on communication best practices and messaging approaches.
- Provide strategic counsel on effective messaging, timing, and communication channels to maximize employee understanding and engagement around functional goals and initiatives.
- Partner closely with HR, P&T Business Director, and leaders across departments to understand key priorities, coordinate communication efforts, and ensure alignment across the organization.
- Develop, implement, and manage comprehensive internal communication strategies that support organizational goals and cultural initiatives.
- Support Chief Product & Technology Officer through the development of messaging for town halls, major announcements, cultural communications, and organizational changes.
- Manage any function-specific internal communication channels such as intranet site, Slack channels, newsletters, or town halls.
- Provide updates, plan integrated campaigns, and align on messaging frameworks with other members of the Internal Communications team.
- Work in partnership with other members of the Corporate Communications team to ensure consistent messaging, avoid duplication, and maximize impact.
- Develop and implement new formats such as microlearning modules, bite-sized updates, and other approaches to keep communications fresh and impactful.
- Measure effectiveness of communication efforts through surveys, feedback, and analytics to continuously improve engagement.
- Stay current on trends and best practices in internal communications and employee engagement.
What You Will Bring to Coupa:
- Bachelor’s degree in Communications, Journalism, Public Relations, or related field.
- 10 years of progressive experience in internal communications or corporate communications roles.
- Proven ability to manage complex communication projects and drive change management initiatives.
- Strong writing, editing, and verbal communication skills with attention to detail.
- Experience using various digital communication platforms and tools.
- Ability to work effectively with senior leadership and across multiple departments.
- Excellent interpersonal skills and a collaborative mindset.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Top Skills
Corporate Intranet
Digital Communication Platforms
Slack
What the Team is Saying
Alex Moon
Operations Analyst, Order Management
Jessica Fonseca
Technical Support Specialist
Aditya Maheshwari
Sr. Software Engineer, Cloud
Jose Miguel Jimenez
Procurement
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The Company
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
Typical time on-site:
None
HR
SG
Ann Arbor
Bogotá, CO
Boston, MA
Chicago, IL
Dubai, Dubai 48800
Hyderabad office
São Paulo, BR
Shivaji Nagar, IN
Tokyo Office
Uppsala, SE
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