Internal Communications Executive

Posted Yesterday
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London, Greater London, England, GBR
In-Office
Junior
Marketing Tech • Software • Analytics
The Role
Support delivery of clear, consistent internal communications across channels (intranet, newsletters, email). Create content, support managers, coordinate change communications, maintain channels, plan calendars, and monitor engagement to improve reach and clarity.
Summary Generated by Built In

We are looking for a proactive, organised, and collaborative communicator to join Mintel’s Marketing team as an Internal Communications Executive. In this role, you will support the delivery of clear, consistent, and engaging internal communications that help employees understand business priorities, stay connected to leadership, and adopt new ways of working. This is a hands-on role focused on execution, coordination, and content delivery at scale, working across teams to ensure communications are timely, aligned, and easy to understand. 

 

What you will be doing 

Supporting the delivery of internal communications 

  • Create and deliver engaging content across internal channels (e.g., SharePoint, newsletters, email updates)  
  • Support business-wide updates, including performance communications and company initiatives  
  • Help ensure communications are clear, consistent, and aligned to Mintel’s tone and priorities  

 

Supporting managers and teams 

  • Collaborating to develop toolkits, templates, and messaging to help managers communicate effectively with their teams  
  • Support department-level communications across regions and functions  

 

Supporting change communications 

  • Support the coordination with Transformation and Operations teams to develop communications for key initiatives, helping employees understand what’s changing, why it matters, and what to do next 
  • Help translate complex information into clear, employee-friendly messaging  

 

Managing channels and content 

  • Maintain and update internal communications channels (e.g., intranet)  
  • Support content planning and coordination across teams  
  • Ensure information is easy to access and up to date  

 

Coordinating communications 

  • Support the internal communications calendar and help manage timing across different updates  
  • Help ensure communications are well-sequenced and not duplicative  
  • Reinforce best practices for internal communications across the business  

 

Tracking and improving performance 

  • Monitor engagement across channels (e.g., views, clicks, feedback)  
  • Identify opportunities to improve clarity, reach, and effectiveness 

 

What success looks like 

  • Employees understand what’s happening in the business and why it matters  
  • Employees are supported in adopting new tools, systems, and ways of working  
  • Communications are consistent, timely, and easy to follow  
  • Managers feel confident communicating with their teams  
  • Internal channels are trusted, relevant, and well-used  
  • Key initiatives are supported by clear, effective communication 

 

Who we are looking for 

We are looking for someone who is: 

  • A strong communicator: You can write clearly, simply, and effectively for different audiences  
  • Highly organised: You can manage multiple tasks and deadlines in a fast-paced environment  
  • Collaborative: You enjoy working with different teams and stakeholders  
  • Detail-oriented: You ensure accuracy and quality in everything you produce  
  • Proactive: You take initiative and look for ways to improve how things are done  
  • Adaptable: You’re comfortable working on communications related to change, new tools, or evolving ways of working 

 

Experience that will help you succeed 

You don’t need to meet every requirement, but experience in the following areas will be helpful: 

  • 1-3 years of experience in internal communications, corporate communications, or employee engagement  
  • Creating content for multiple channels (e.g., intranet, newsletters, email, presentations)  
  • Supporting communications for projects, organisational change, or the rollout of new tools, systems, or ways of working  
  • Working with digital workplace tools (e.g., Microsoft365)  
  • Coordinating across teams in a fast-paced, matrixed environment 

 

Why join Mintel 

You’ll be part of a collaborative, global team working at the heart of how Mintel communicates with its people during a period of transformation. This role offers the opportunity to build experience across internal communications, change communications, and digital workplace tools, while working closely with teams across the business. 

 

Our Values 

We celebrate how differences expand experiences, build knowledge, fuel growth, and enhance connections. We are committed to ensuring that Mintel’s data, technology, and the collective genius of our people reflect the world around us and inspire innovation. 

  • We question what is possible  
  • We harness our collective genius  
  • We break new ground 
  • We embrace our heritage  

#LI-SH1

Skills Required

  • Strong written communication skills
  • Highly organised with ability to manage multiple deadlines
  • Collaborative stakeholder management
  • Detail-oriented with high quality standards
  • Proactive and able to take initiative
  • Adaptable to change communications and evolving ways of working
  • 1-3 years experience in internal or corporate communications or employee engagement
  • Experience creating content for intranet, newsletters, email, and presentations
  • Experience supporting change communications and project rollouts
  • Experience with digital workplace tools (e.g., Microsoft 365, SharePoint)
  • Experience coordinating across teams in a matrixed environment
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The Company
HQ: London
1,419 Employees
Year Founded: 1972

What We Do

Market Intelligence is what sets us apart and what defines us as a brand – literally in fact: when the company was founded in 1972 it took its name from an amalgamation of the two words. We have been defining and refining the Market Intelligence Mix ever since, to offer our clients a unique perspective on the consumer landscape ahead and a clear roadmap with which to navigate it. So what goes into the market intelligence mix? MARKET RESEARCH is not the only thing we do, but it is right at the core of our business. The vast range of primary research we carry out and commission is the bedrock of our market intelligence, creating data series we can assess incrementally over the long term to track trends and forecast the future. MARKET ANALYSIS is the second key element of the market intelligence mix. Our specialist team of market analysts scours the globe for trade, industry and government data, which our statisticians then integrate into meaningful sizing models and future value forecasts for thousands of sectors worldwide. PRODUCT INTELLIGENCE adds micro-level relevance to the macro context of our market analysis, bringing our clients real-world examples of the launches and goods that are driving the numbers. COMPETITIVE INTELLIGENCE is the fourth pillar of our work, keeping our clients abreast of their rivals’ strategies, communications and results, to give them the understanding they need to choose the right response to gain or maintain that crucial competitive edge. The magic happens when we pull them all together. Trend analysts, category specialists, systems developers, dedicated account teams and client servicing staff work together to provide our clients with understanding as well as knowledge. That’s our Market Intelligence. That’s how we help businesses grow. It’s why we’re the leaders in it.

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