Jobs at Mintel

Owns UK payroll operations in partnership with ADP, preparing and validating monthly payroll inputs and outputs, managing employee lifecycle changes, statutory payments, benefits, deductions, reconciliations, payroll calendars, and compliance. The role also resolves payroll errors, maintains accurate records, supports finance postings, and drives process improvement across payroll and benefits administration.

Manage and grow assigned CPG client accounts through retention, renewals, upselling, contract negotiation, and relationship development. Build account pipelines, identify new revenue opportunities, demonstrate subscription ROI, forecast results, create account plans, and collaborate with analysts and consultants. The role requires strong communication, commercial judgment, client engagement, data-driven decision-making, and expertise in consumer packaged goods and market research.

Develop and execute account-based marketing programs targeting strategic CPG accounts. Research stakeholders, create personalized outbound and nurture campaigns, curate relevant market intelligence, and partner with sales teams to generate meetings, opportunities, and pipeline. Optimize campaigns based on engagement and commercial results, while developing high-touch initiatives such as executive events, private dinners, and customer advisory programs.

Leads Mintel’s Global Services consulting team, overseeing people development, project delivery quality, resource planning, utilization, profitability, and commercial support. The role manages Consulting Managers and Senior Consultants, develops consulting capabilities, handles complex engagements, presents strategic recommendations to senior clients, and partners with leadership to address staffing and growth opportunities. Candidates need 8+ years in consulting, market research, consumer insights, strategy, or a related field, along with strong leadership, research methodology, stakeholder management, and operational skills.

Design, implement, and deploy stateful agentic LLM orchestration and RAG systems integrated with internal APIs, databases, and third-party tools. Collaborate in Agile teams to deliver reliable AI-automation solutions, contribute to code review and QA, improve system reliability, and communicate technical trade-offs with stakeholders.

Build and maintain production full-stack applications using Python, React, TypeScript, SQL, APIs, and AWS. Design agentic AI capabilities including LLM orchestration, tool use, retrieval, structured outputs, and workflows. Develop LLM evaluation processes, contribute to system architecture, deploy and operate cloud applications, and improve reliability, security, observability, and performance. Collaborate with consultants and stakeholders to translate market research and consulting workflows into practical AI automation solutions.

Manage and grow existing CPG client accounts through retention, expansion, relationship building, contract negotiation, and consultative sales. Responsibilities include developing account plans, building pipelines, identifying new revenue opportunities, demonstrating subscription ROI, forecasting, closing renewals, and partnering with internal analysts and consultants. The role requires strong communication, commercial judgment, data-driven decision-making, CPG expertise, and consistent performance against sales targets.

Own and grow a portfolio of high-value global and regional accounts in Japan. Responsibilities include managing commercial relationships, renewing contracts, identifying consultancy and upgrade opportunities, leading strategic account reviews, delivering ROI-focused solutions, meeting sales KPIs, maintaining CRM records, and coordinating internal teams to provide a consistent client experience.

Coordinates Mintel’s Global New Products Database operations across APAC, including freelance field associate management, product and market research, data analysis, workflow administration, quality control, methodology improvement, and stakeholder communication. The role monitors FMCG launches, identifies trends and coverage gaps, supports data collection processes, and collaborates with operations, commercial, and analyst teams to deliver accurate product innovation insights.

Leads commercial change and transformation adoption, initially focused on CRM transformation. Develops change impact assessments, adoption plans, communications, readiness interventions, stakeholder engagement, champion networks, dashboards, and reinforcement activities. Partners with Commercial Leadership, Revenue Operations, Client Success, Technology, and Operations to improve user adoption, reduce friction, manage risks, and embed new processes, tools, behaviors, and ways of working.

Lead product design for Mintel’s B2B consumer insights products, translating ambiguous concepts into prototypes and intuitive experiences. Partner with Product, Engineering, Data, Sales, clients, and stakeholders to validate solutions, balance user and commercial goals, and drive adoption and retention. Design AI- and LLM-powered conversational interfaces that simplify complex data interpretation, while contributing to design systems and fostering cross-functional alignment.

Own retention, renewal, and expansion revenue across global enterprise accounts in Brazil. Develop account strategies, manage forecasts, negotiate contracts, engage procurement, identify upsell opportunities, and drive client adoption through structured engagement, training, and workshops. Build senior stakeholder relationships and coordinate cross-functional Mintel teams to deliver measurable client outcomes and commercial growth.

Generate and qualify B2B leads across the DACH and DCEE regions through cold outreach, networking, discovery calls, and appointment setting. Maintain prospect records in Microsoft Dynamics, support follow-up and lead nurturing, collaborate with sales and internal teams, optimize outreach strategies, and report weekly business development activity to management.

Manage and grow key client accounts in Mumbai by strengthening relationships, expanding product investment, building pipelines, networking, demonstrating ROI, negotiating renewals, closing contracts, and forecasting sales. The role requires CPG expertise, commercial insight, data-driven client engagement, strategic account planning, and strong collaboration to deliver retention and revenue growth.

Manage, retain, and grow strategic FMCG client accounts across Australia and New Zealand. Responsibilities include stakeholder relationship management, renewals, expansion negotiations, business reviews, account planning, forecasting, product adoption, and demonstrating client ROI. The role partners with internal experts to deliver solutions, monitor account health, reduce retention risk, and achieve revenue growth and retention targets.

Leads custom quantitative and qualitative marketing research projects from client scoping through delivery. Designs studies, analyzes complex datasets, synthesizes actionable consumer and market insights, develops strategic narratives, and presents recommendations to clients and senior stakeholders. Manages timelines, budgets, project teams, and multiple concurrent engagements while building client relationships, supporting business development, mentoring consultants, and identifying innovative research solutions.

Manage a portfolio of global enterprise accounts to drive renewals, retention, and growth. Own adoption, value realization, renewal negotiations, success planning, risk mitigation, and cross-functional account strategies.

Lead and scale Mintel's Consulting offering in China for strategic accounts. Build capabilities, develop proposals, manage teams and deliverables, translate insights into commercial recommendations, and present to clients and stakeholders while optimizing team performance against KPIs.

The Account Manager will focus on renewing and upselling subscription services, managing client relationships, and delivering sales results while maintaining product knowledge and utilizing Salesforce.com.

Design and deliver onboarding, ongoing learning, content, and enablement programs for commercial teams. Manage sales-ready content and knowledge, drive CRM and tool adoption, coordinate commercial communications, measure enablement effectiveness, and continuously improve ramp and productivity.