Now Hiring – Internal Advisor!
- Pay: $60,000 - $90,000 annually
- Schedule: Monday - Friday, 8:00am - 5:00pm
What You'll Do
- Works with the Senior Sales Managers & Service Manager to develop overall departmental plans, goals, departmental practices/processes, and performance standards (i.e. safety requirements on all vehicles retailed, productivity, quality control, workflow processes, turnaround times of 72 hours, etc.). Develop and documents applicable procedures for used vehicle reconditioning activities
- Conduct an initial "intake inspection and estimate" of all used vehicle trade-ins and auction purchases to determine the applicable reconditioning efforts to be undertaken.
- Conduct an initial "open recall campaigns" on all vehicles using Home | Safercar -- National Highway Traffic Safety Administration (NHTSA)
- Strive to meet the company standard of turnaround time of 72 hours of vehicles being placed on the lot for sale.
- Break down reconditioning estimates to ensure labor and parts pricing is accurate before any reconditioning is started. Ensure you make Service and Sales Managers aware of time allotments, financial investment to be made in the vehicle, and the specific quality expectations.
- Perform quality control checks throughout the reconditioning process and coordinate with the Sales and Service Managers to ensure the vehicle meets the desired corporate safety and quality standard. Keep post-sale policy adjustments or after sale work to a minimum.
- Coordinates used vehicle descriptions (i.e., customized comments) and picture-taking for internet postings with the Marketing Department.
- Regularly review and report to the Sales Manager & Service Manager the results of the services provided by all Service Departments, the Detail Department, and outside vendor's productivity and quality results.
- Responsible to know where all vehicles are at all times in the process.
- Supports and encourages a results-driven, values-based, sales and service culture throughout the organization.
- Contributes toward effective team problem solving with other employees and management.
- Consistently demonstrates corporate values; encourages and coaches others to consistently demonstrate corporate values and meet performance expectation.
- Performs other duties as assigned.
What You'll Bring
- Strong attention to detail
- Sense of urgency
- Excellent communication
- Typing – ability to type efficiently in order to enter repair orders.
- Mathematics – calculating service costs and counting change.
- Basic computer skills
- Acceptable driving record and a valid driver's license in your state of residence.
- Acceptable driving record and a valid driver's license in your state of residence.
Total Rewards
We offer a comprehensive benefits package designed to support you and your family, including:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Skills Required
- Strong attention to detail
- Sense of urgency
- Excellent communication
- Typing ability to efficiently enter repair orders
- Basic mathematics for calculating service costs and change
- Basic computer skills
- Acceptable driving record and a valid state driver's license
- High school graduate or equivalent
- 18 years or older
- Comply with drug-free workplace policies
Lithia Motors, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..
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Strong & Reliable Incentives — Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
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Healthcare Strength — The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
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Retirement Support — A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.
Lithia Motors, Inc. Insights
What We Do
Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.
