The Dynamics for Customer Engagement (CRM) Platform Services team within Navy Federal’s Enterprise Technology Services (ETS) leads the development, delivery, and governance of the Microsoft Power Platform product suite with emphasis on CRM across the enterprise. The Year Round Intern will assist the platform development team in supporting its ongoing efforts of platform development, platform documentation, governance policies, and general adoption of the product suite across the organization. The Year Round Intern will help further Power Platform goals and initiatives on an enterprise level while developing strong analytical, collaboration, and critical-thinking skills.
*** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts
ResponsibilitiesDevelopmental Focus Areas
- The intern will work directly with platform leads on the development of Navy Federal’s preconfigured version of Dynamics CRM and Power Platform applications
- They will assist in identifying cross-departmental business requirement that improve business decision-making and transform legacy business processes to optimize business objectives
- They will document these requirements within Azure DevOps
- They may interact with external consulting companies engaged by Navy Federal on the expansion and establishment of CRM modules and governance
- They will have the opportunity to learn the platform application hands-on
Responsibilities
- Collaborate with the Platform Team as part of an Agile SCRUM project
- Complete assigned tasks to research and document technical and business requirements
- Document and perform business discovery sessions as a liaison with the platform delivery team
- Effectively communicate platform changes, feature designs, and outcomes to business stakeholders and leadership
- Optimize the team’s SharePoint page to improve platform archives and communications
• Currently pursuing a degree in Information Systems, Computer Science/Engineering, Business Analytics, Data Science, or other related degree
• Excellent verbal and written communication skills
• Experience with Microsoft SharePoint, PowerPoint, Excel, and Word
• Exposure to programming/scripting languages (i.e., Java, JavaScript)
• Knowledge of Cloud technologies
• Knowledge of Agile Methodology
• Willingness to learn aspects of the Power Platform with possible related certification(s)
Hours: Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)
Location: 820 Follin Lane, Vienna, VA 22180
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Skills Required
- Currently enrolled in college-level courses or a degree-seeking program throughout the internship
- Pursuing a degree in Information Systems, Computer Science, Computer Engineering, Business Analytics, Data Science, or a related field
- Excellent verbal and written communication skills
- Experience with Microsoft SharePoint, PowerPoint, Excel, and Word
- Exposure to programming or scripting languages such as Java or JavaScript
- Knowledge of cloud technologies
- Knowledge of Agile methodology
- Willingness to learn Microsoft Power Platform and pursue related certifications
Navy Federal Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.
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Retirement Support — A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
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Parental & Family Support — Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.
Navy Federal Credit Union Insights
What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
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