Title: Intern, UX/UI - Summer 2025
Location: Luxembourg/ London, UK
Term: 4 months
Start Date: May 12, 2024
Openings: 1
At Hootsuite, our Product Design team is focused on creating intuitive and effective experiences for our users in the B2B SaaS space. As a UX/UI Intern, you’ll work closely with designers, developers, and product managers to support design projects and gain hands-on experience in a professional setting.
You’ll be paired with a mentor and contribute to real projects, helping to improve the usability and design of our platform while learning about the UX/UI design process in a collaborative environment.
WHAT YOU’LL DO:
- Design Support: Assist in creating wireframes, mockups, and UI components using tools like Figma.
- Research Participation: Help plan user research sessions, observe research activities, and assist in compiling findings into reports.
- Design Documentation: Help maintain and organize design files, guidelines, and feedback for future reference.
- Collaboration: Work with UX designers, product managers, and developers to support ongoing projects.
- Iterate & Improve: Make small design refinements and contribute to discussions about usability and accessibility.
- Design System Support: Assist in updating and maintaining Hootsuite’s Design System to ensure consistency across products.
- Agile Workflow: Participate in team meetings, including sprint planning, stand-ups, and design critiques.
WHAT YOU’LL NEED:
- Currently pursuing a degree/diploma in a related field (UX/UI Design, Human-Computer Interaction, etc.) or some proven relatable work experience.
- Familiarity with design tools like Figma (or similar).
- Interest in UX/UI principles, including usability, accessibility, and interaction design.
- Good attention to detail and a willingness to learn.
- Strong communication skills for working with a cross-functional team.
- No portfolio required, but it's great to have if you want to showcase your work.
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
- Creativity and Innovation: seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions
- Courage: steps up to address difficult issues, saying what needs to be said
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
WHO YOU ARE:
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
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What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business. How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media. Put simply, we help our customers with: Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business. Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale. Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
Why Work With Us
As the creators of social media management, Hootsuite has been on the pulse of this dynamic and ever-changing space since our inception. Working at Hootsuite means being at the forefront of social innovation, tapping into courageous creativity to guide customers through the wild world of social, and helping to define what it means to ‘be social.’
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